Sales Support
1 week ago
Computer literacy:
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Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
ᄋ Work with account managers to create and implement targeted sales strategies
ᄋ Keep up with new product sales launches and make sure the sales team is up to date
ᄋ Provide customer service by staying on top of pending orders and customer requests
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Sales Co-ordination:
ᄋ Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points.
ᄋ Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare.
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Sales Analytics:
ᄋ Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC
ᄋ Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team
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Service Orientation
ᄋ Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.
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Customer service:
ᄋ Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly
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Time management and organization:
ᄋ In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software
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