Team Lead-Operations Support

5 hours ago


Bengaluru Karnataka India, Karnataka NewCold Full time

ABOUT NEWCOLD


NewCold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. NewCold is one of the fastest growing companies (over 3,000 employees) in the cold chain logistics and they are expanding teams to support this growth. They use the latest technology that empowers people,to handle food responsibly and guarantee food safety in a sustainable way. They challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions. NewCold has leading market inhouse expertise in designing, engineering, developing and operating state-of-the-art automated cold stores: a result of successful development and operation of over 25 automated warehouses across three continents. With the prospect of many new construction projects around the world in the very near future, this vacancy offers an interesting opportunity to join an internationally growing and ambitious organization.


Position Summary:


The Team Leader - Operations Support will play a pivotal role in overseeing the daily operations of the Operations Support team, which includes Stock Control Specialists and Data Analysts. This role is responsible for ensuring the smooth and efficient functioning of the team, providing guidance and support, and driving continuous improvement initiatives. The Team Leader will report directly to the Head of DSC and will be based in Bengaluru, India and will work closely with the team in Breda and provide them with the needed reports and analyses.


Main responsibilities

  • Lead and coordinate the Data Team (5 FTE)
  • Manage backlog, assign tasks, monitor progress and deadlines
  • Make sure daily KPI consolidation is done correctly and on time
  • Align priorities with DSC Manager (EU) and translate into team actions
  • Guide the team to deliver ad hoc analysis and dashboards based on site/management needs
  • Support team members with feedback, coaching, and development
  • Do performance reviews and handle HR-related topics
  • Improve existing processes (daily KPI flow, QA checks, backlog management, reporting)
  • Ensure good communication with DSC team in EU


What we are looking for

  • Experience in leading a data/analytics team (coordination + HR responsibility)
  • Background in business analysis, logistics or supply chain is a strong advantage
  • Strong communication skills to connect with EU colleagues and guide Indian team
  • Experience in process improvement (organizing work, defining structure, QA)
  • Agile/Scrum mindset (formal certification not required)
  • Servant leader style: focus on enabling the team to succeed, while following priorities from EU


We offer

  • Key role in supporting the European Decision Support Centre
  • Opportunity to lead a motivated team and shape ways of working
  • International exposure (daily contact with EU Operations Support Centre)
  • Growth potential depending on performance and business needs

Note: The Team Lead will guide the team, manage priorities and backlog, monitor progress, and improve the way of working. This person will also handle performance and HR topics, making sure the team is motivated, effective, and delivering quality results.



  • Bengaluru, Karnataka, India NewCold Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ABOUT NEWCOLDNewCold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. NewCold is one of the fastest growing companies (over 3,000 employees) in the cold...


  • Bengaluru, Karnataka, India, Karnataka Intellithink Industrial IoT Full time

    At Intellithink, we are building intelligent solutions that combine data science, advanced analytics, and domain expertise to solve complex real-world problems. Our work spans across predictive maintenance and industrial AI — helping businesses harness the power of data to improve reliability, efficiency, and decision-making.Customer Support Lead – IoT...


  • Bengaluru, Karnataka, India, Karnataka CARS24 Full time

    What will you drive?Lead, coach, and mentor a team of customer service representatives to achieve performance targets.Monitor daily operations, call quality, and ensure SLA adherence.Communicate and collaborate effectively with internal and external stakeholders.Optimize funnel conversion at every stage (lead to inspection, inspection to stock-in,...

  • TPRM Lead

    5 hours ago


    Bengaluru, Karnataka, India, Karnataka Cubical Operations LLP Full time

    Job Description – TPRM Lead (with Data Privacy Exposure)Designation: TPRM Lead Location: Bangalore Experience Required: 6+ years Priority: Immediate JoinerRole OverviewWe are seeking an experienced Third-Party Risk Management (TPRM) Lead with exposure to Data Privacy compliance. The candidate will be responsible for managing end-to-end TPRM programs,...

  • Team Lead Support

    5 days ago


    Bengaluru, Karnataka, India Identixweb Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job DescriptionWe are looking for an experienced and proactive Support Manager to lead our customer support operations. You will be responsible for managing a team of support executives, ensuring high levels of customer satisfaction, improving support processes, and driving team performance. The ideal candidate is analytical, people-oriented, and focused on...

  • Operations Team Lead

    2 weeks ago


    Bengaluru, Karnataka, India IntouchCX Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About the JobWere changing the way people think about customer care, and we need your helpWe are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures....

  • Operations Team Lead

    2 weeks ago


    Bengaluru, Karnataka, India Arnifi Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Operations Team LeadLocation:BangaloreDepartment:OperationsReports To:Operations Manager / Head of OperationsAbout the RoleWe are looking for a highly motivatedOperations Team Leadto join our growing team. The role involves leading a team of 4–5 associates, managing day-to-day operations, and driving process improvements. The ideal candidate will...

  • Team Lead

    7 days ago


    Bengaluru, Karnataka, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    MEGA Walk in DriveSTARTEK welcomes experienced professionals for the role of Team LeadYour Next Big Win: Lead Our GrowthHR Name - Alisha A.HR Contact Date of Interview - 26th August th September 2025Interview Location -Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru Interview Time - 12:30 PM -- 05:30 PM5 days working...


  • Bengaluru, Karnataka, India Talview Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Operations Team Lead - TalviewLocation: HSR Layout, BangaloreType: Full-TimeAbout TalviewTalview specializes in revolutionizing organizational interview and exam processes through its GenAI technology, emphasizing integrity, efficiency, and fairness. The platform employs advanced facial and voice recognition to ensure secure and non-intrusive remote...


  • Bengaluru, Karnataka, India Bread Financial Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story.Be challenged. Be heard. Be valued. Be you ... be here.Job SummaryThe Team Lead leads a functional team of Care and/or Collections associates that support various channels of card member inquiries. As a Team Lead, they ensure proper...