Team Lead

2 weeks ago

Bengaluru, Karnataka, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 8,00,000 - ₹ 12,00,000 per year

MEGA Walk in Drive

STARTEK welcomes experienced professionals for the role of Team Lead

Your Next Big Win: Lead Our Growth

HR Name - Alisha A.

HR Contact

Date of Interview - 26th August th September 2025

Interview Location -

Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru

Interview Time - 12:30 PM -- 05:30 PM

5 days working Rotational Shifts and Rotational Week offs

Location - Bengaluru

About US -

Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients, and our shareholders.

Job Description -

  • Set clear objectives, define roles and responsibilities and ensure each team member aligns with the teams vision.
  • Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively.
  • Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved.
  • Support team members professional development by providing opportunities for training and growth.
  • Ensure team compliance with company policies and procedures.
  • Support and guide team members to ensure they meet their individual targets and KPIs.
  • Generate reports on team performance and provide regular updates to senior management.
  • Handle escalated customer complaints and work to resolve them quickly and effectively
  • Monitor team performance metrics, such as call quality, customer satisfaction, and average handle time
  • Identify areas for improvement and implement strategies to enhance team performance and customer satisfaction
  • Coach and train team members to improve their skills and knowledge
  • Conduct regular performance evaluations and provide feedback to team members
  • Collaborate with cross-functional teams to develop and implement customer service initiatives
  • Prepare and present regular reports on team performance to the management team

Eligibility Criteria -

  • Minimum Educational Qualification 12th Std.(No Backlogs), Graduation will be preferred.
  • Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
  • 1-3 years of experience as Team Lead on role
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Knowledge of the industry's best practices and trends for team management.
  • Excellent communication, interpersonal and problem-solving skills.
  • Strong leadership and organisational skills.
  • Excellent analytical and decision-making acumen.

Interview Process –

  • HR Screening
  • Operations Round
  • Salary discussion

Benefits –

  • Free Transportation (2-way cab provided round the clock)

Your Resume Is Your Gateway to Success. Send It Today

WhatsApp –

Email –

  • Design Team Lead

    3 weeks ago

    Bengaluru, Karnataka, India Team Pumpkin Full time

    Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

  • Design Team Lead

    2 weeks ago

    Bengaluru, Karnataka, India Team Pumpkin Full time

    Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

  • Design Lead

    2 weeks ago

    Bengaluru, Karnataka, India Team Pumpkin Full time

    Job DescriptionNote : Maximum CTC is 9 LPAPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will...

  • Design Lead

    2 weeks ago

    Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Note : Maximum CTC is 9 LPAPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely...

  • Design Lead

    1 week ago

    Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

  • Sales Team Leader

    2 weeks ago

    Bengaluru, Karnataka, India Team Techqart Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    We are currently looking for an experienced Team Leader – Telesales to join our team. I got your reference from APNA Job Portal. Kindly look at the JD first.Job Title:- Team Leader – TelesalesLocation:- MG Road, BangaloreCompany:- Arnav Media & Entertainment Pvt. Ltd.Salary Range :- ₹30,000 – ₹40,000 per month* (depending on experience and...

  • Team Lead

    1 week ago

    Bengaluru, Karnataka, India Trigent Software - Professional Services Full time

    Job description Role: Team Lead – International Voice Operations Location: Bangalore Shift: Rotational (including night shifts)Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory role What You'll Do: Lead and motivate a team of customer service representatives.Monitor performance metrics and ensure...

  • Team Lead

    1 week ago

    Bengaluru, Karnataka, India Amazon Full time

    DESCRIPTIONJob summary At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal...

  • Team Lead

    3 weeks ago

    Bengaluru, Karnataka, India Trigent Software - Professional Services Full time

    Job descriptionRole: Team Lead – International Voice OperationsLocation: BangaloreShift: Rotational (including night shifts)Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory roleWhat You'll Do:- Lead and motivate a team of customer service representatives.- Monitor performance metrics and ensure KPIs...

  • Team Lead

    2 weeks ago

    Bengaluru, Karnataka, India Trigent Software - Professional Services Full time

    Job description Role: Team Lead – International Voice Operations Location: Bangalore Shift: Rotational (including night shifts) Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory role What You'll Do: Lead and motivate a team of customer service representatives. Monitor performance metrics and...