Customer Success Manager

3 weeks ago

Bengaluru Karnataka India, Karnataka SuperAGI Full time

About SuperAGISuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.Role OverviewAs a Customer Success Manager, you’ll play a critical role in supporting our users throughout their lifecycle — from onboarding to adoption to retention. You'll be responsible for day-to-day interactions, helping customers get the most value out of SuperAGI, and ensuring a high-quality experience that drives satisfaction and renewals.Key ResponsibilitiesAct as the first line of contact for assigned customers, supporting their success journeyMonitor customer health scores and usage patterns to proactively flag risks or opportunitiesCollaborate with Support, Product, and Engineering to resolve issues and relay feedbackMaintain accurate records in CRM and CS tools to ensure seamless internal communicationHelp customers adopt best practices and discover new features through regular check-insContribute to knowledge base content, customer documentation, and internal playbooksWhat We’re Looking For1–2 years of experience in Customer Success, Account Management, or Support at a SaaS companyStrong communication skills, both written and verbalCustomer-centric mindset with a passion for delivering value and solving problemsAbility to work in a fast-paced, ambiguous startup environmentExperience with CS tools (like HubSpot, Intercom, Vitally, etc.) is a plusTechnical curiosity or basic understanding of AI/ML is a strong advantageWhy Join Us?Join a fast-moving team at the forefront of AI and autonomyMake a direct impact on customer experience and retention metricsLearn and grow in a zero-to-one CS environmentCompetitive compensation.

  • Customer Success Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Servion Global Solutions Full time

    8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship ManagementAct as the primary point of contact for the customer, building trust and long-term...

  • Customer Success Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Superset Full time

    Associate Customer Success Manager at SupersetWho are we? Superset is India’s largest University Recruitment Platform - a placement automation tool for universities and a digital campus hiring automation platform for employers. We are a Blume Ventures backed startup and, now backed by Great Learning, simplifying the graduate recruitment market in India in...

  • Customer Success Operations Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Responsive Full time

    Responsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...

  • Customer Success Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Lemnisk Full time

    The Customer Success Manager is a critical position that will work closely with the founders and leadership team of Lemnisk. We are looking for a maverick who is passionate about increasing the digitals share of business for different verticals.Key Responsibilities● Overall responsibility of monthly/quarterly/annual revenue from set of Strategic...

  • Customer Success Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka AIM Full time

    Overview:The Customer Success Manager is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of understanding...

  • Customer Success Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Shopalyst Full time

    About Shopalyst:Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...

  • Technical Customer Success Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Adopt AI Full time

    Technical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...

  • Customer Success Associate

    1 week ago

    Bengaluru, Karnataka, India, Karnataka OneCap Full time

    OneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role OverviewWe’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...

  • Executive - Customer Success

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Probe42 Full time

    About ProbeProbe42 is a leading Fintech company that offers rich data insights on companies in India. Our platform provides access to over 500+ data points on 2.5 million companies, which are meticulously collected and curated from 760 data sources. Our comprehensive data points comprise detailed financials, such as balance sheets, profit and loss accounts,...

  • SAP Customer Success Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka MindPec Solutions Full time

    10+ years experience: Experience in managing Customer for SAP Projects – Implementation, Support, Conversion. Migration & Strategic Staff Augmentation and will have the ability to work in collaboration with a variety of teams and business units (both internal & external). Responsible for managing program and maintaining a supportive, productive environment...