Team Lead

3 weeks ago

Mumbai Maharashtra India, Maharashtra TP Full time

Roles and Responsibilities


  • Be responsible for the team’s overall performance.

• Ensure timely and effective completion of assigned tasks.

• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).

• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).

• Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task.

• Provide the team with a vision of the process objectives.

• Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples.

• Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.

• Facilitate problem solving and collaboration.

• Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark.

• Keep the Managers/Leaders informed of task accomplishment, issues and status.

• Focus on accelerating teams’ performance.

• Understanding towards business/organization objectives.

• Willingness to add value to company’s Culture, Mission and Vision


Desired Candidate Profile

Proven work experience as a team leader or supervisor

• In-depth knowledge of performance metrics

• Organizational and time-management skills

• Decision-making skills

• Degree in Management or training in team leading is a plus

  • Good PC skills, especially MS Excel

• Excellent communication and leadership skills


Preferred Skills:

  • Strong communication skills in English


Critical Competencies:

  • Customer Service
  • Good analytical skills
  • Must be very good with data representation
  • Must be very good with MS Excel
  • Time Management
  • Ability to multi-task

  • Copy Lead

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Team Pumpkin Full time

    About Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...

  • Business lead Manager

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra team unstoppablesid Full time

    Company DescriptionAt the forefront of the fitness industry, our company operates through two powerhouse brands:Unicore™ – Our premium gym and sportswear line for men and women, designed for performance, comfort, and style. From hardcore athletes to everyday fitness lovers, Unicore™ delivers apparel that works as hard as you do.Team Unstoppable™ –...

  • Team Lead

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra TP Full time

    We're Hiring: Team Lead – Operations (International Customer Support) Location: Malad, Mumbai Open Positions: 16 Joining: ImmediateAbout the Role: We’re looking for dynamic and experienced Team Leads to manage international customer support operations. This role demands strong leadership, excellent communication skills, and the ability to drive...

  • Team Lead

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Truemeds Full time

    Team Lead – Telesales (Pharmacists) Location: Powai, Mumbai (Full-time, On-site)At Truemeds, our mission is: “to make healthcare affordable and accessible to all.”No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth...

  • Team Lead

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra TP Full time

    Lead and manage a team of financial crime analysts and investigators.Ensure timely and accurate review of suspicious transactions and alerts.Maintain compliance with AML, KYC, CFT, and other regulatory frameworks.Collaborate with internal stakeholders and external regulators for audits and reporting.Drive process improvements and automation in financial...

  • Telesales Team Lead

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Clinderma Full time

    Company DescriptionClinderma is India's center of excellence for acne treatment, providing holistic dermatological solutions tailored to empower and enhance well-being. Our services include aesthetic treatments, dermatological care, and bespoke skincare regimens. Founded in 2023 by Sheetal Khandelwal and Shubham Khandelwal, Clinderma helps its clients live...

  • Sales Team Lead

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Truemeds Full time

    Team Lead – Telesales (Pharmacists)Location: Powai, Mumbai (Full-time, On-site)At Truemeds, our mission is:“to make healthcare affordable and accessible to all.”No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth...

  • Design Team Lead

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Godrej Capital Full time

    Godrej Capital is a subsidiary of Godrej Industries and is the holding company for Godrej Housing finance & Godrej Finance. With a digital-first approach and a keen focus on customer-centric product innovation, Godrej Capital offers Home Loans, Loan Against Property, Property Loans, Business Loans and is positioned to diversify into other customer segments...

  • Copy Lead

    2 weeks ago

    Mumbai, Maharashtra, India Team Pumpkin Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...

  • Analytics - Sales

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Team Computers Full time

    Position: Analytics - SalesLocation: MumbaiIndustry: IT SoftwareExperience Required: 4-10 YearsRole Overview:We are seeking a dynamic and result-oriented Analytics Sales to lead business growth in the assigned region. The role involves driving sales of analytics solutions, managing key accounts, building strong client relationships, and leading a regional...