Team Lead

16 hours ago


Mumbai Maharashtra India, Maharashtra TP Full time

Roles and Responsibilities


  • Be responsible for the team’s overall performance.

• Ensure timely and effective completion of assigned tasks.

• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).

• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).

• Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task.

• Provide the team with a vision of the process objectives.

• Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples.

• Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.

• Facilitate problem solving and collaboration.

• Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark.

• Keep the Managers/Leaders informed of task accomplishment, issues and status.

• Focus on accelerating teams’ performance.

• Understanding towards business/organization objectives.

• Willingness to add value to company’s Culture, Mission and Vision


Desired Candidate Profile

Proven work experience as a team leader or supervisor

• In-depth knowledge of performance metrics

• Organizational and time-management skills

• Decision-making skills

• Degree in Management or training in team leading is a plus

  • Good PC skills, especially MS Excel

• Excellent communication and leadership skills


Preferred Skills:

  • Strong communication skills in English


Critical Competencies:

  • Customer Service
  • Good analytical skills
  • Must be very good with data representation
  • Must be very good with MS Excel
  • Time Management
  • Ability to multi-task


  • Copy Lead

    16 hours ago


    Mumbai, Maharashtra, India, Maharashtra Team Pumpkin Full time

    About Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...

  • Business lead Manager

    16 hours ago


    Mumbai, Maharashtra, India, Maharashtra team unstoppablesid Full time

    Company DescriptionAt the forefront of the fitness industry, our company operates through two powerhouse brands:Unicore™ – Our premium gym and sportswear line for men and women, designed for performance, comfort, and style. From hardcore athletes to everyday fitness lovers, Unicore™ delivers apparel that works as hard as you do.Team Unstoppable™ –...

  • Team Lead

    16 hours ago


    Mumbai, Maharashtra, India, Maharashtra TP Full time

    We're Hiring: Team Lead – Operations (International Customer Support) Location: Malad, Mumbai Open Positions: 16 Joining: ImmediateAbout the Role: We’re looking for dynamic and experienced Team Leads to manage international customer support operations. This role demands strong leadership, excellent communication skills, and the ability to drive...


  • Mumbai, Maharashtra, India Team Computers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We have excellent opening for the position of Technical Service Desk (Team Leader).Qualification: Any graduateExperience: 3 to 6 YrsJob Location: Andheri (Chakala)JD as followsAble to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applicationsResponsible for incident handling...

  • Team Lead

    16 hours ago


    Mumbai, Maharashtra, India, Maharashtra Truemeds Full time

    Team Lead – Telesales (Pharmacists) Location: Powai, Mumbai (Full-time, On-site)At Truemeds, our mission is: “to make healthcare affordable and accessible to all.”No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth...

  • Design Team Lead

    16 hours ago


    Mumbai, Maharashtra, India, Maharashtra Godrej Capital Full time

    Godrej Capital is a subsidiary of Godrej Industries and is the holding company for Godrej Housing finance & Godrej Finance. With a digital-first approach and a keen focus on customer-centric product innovation, Godrej Capital offers Home Loans, Loan Against Property, Property Loans, Business Loans and is positioned to diversify into other customer segments...

  • Copy Lead

    2 weeks ago


    Mumbai, Maharashtra, India Team Pumpkin Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...


  • Mumbai, Maharashtra, India, Maharashtra Emkay Global Financial Services Ltd Full time

    Role Overview:The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services. This role focuses on incident resolution, process improvement, and maintaining high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead, mentor, and coach...

  • Sales Team Lead

    16 hours ago


    Mumbai, Maharashtra, India, Maharashtra Syndrome NewEdge Full time

    Job Title: Business Development Team Leader - CommercialJob Summary: We are seeking a dynamic and experienced Business Development Team Leader to drive our commercial accounts and lead a team of business development professionals. The ideal candidate will have a proven track record in sales and business development, with the ability to strategize and execute...


  • Mumbai, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    Virtual Interview Drive for [Order To Cash - Team Leader] for TCS [Mumbai]Job Summary:Skill: [Order To Cash - Team Leader]Desired Exp: [5 year to 8 years]Work Location: [TCS Wellspring, Vikhroli, Mumbai]Shift: 4:30 PM to 2:30 AMAll candidates should be comfortable with Night Shift / Rotational Week-off / 5 Days Work From OfficeEducation / Qualifications:-...