IT Support Engineer

3 weeks ago

MetrosAnywhere in IndiaMultiple Locations, IN ATech Full time

Role : IT Support Engineer

Open for Multiple locations in India

Job description :

Primary Responsibilities :


- Handle daily technical support activities on desktop support, data network and server management.

- LANs, WANs, network segments, Internet, and intranet systems.

- Network assessment, IT Audits, VAPT

- Maintain system efficiency.

- Complete all the hardware, software and networking requirements of our staff members.

- Do computer assembling and fitting.

- Computer repair and troubleshooting.

- Computer hardware upgrade, ram upgrade, hard disk upgrade.

- Windows 10 installation & Any software installation.

- Hardware Inventory management & arrangement.

- Cleaning of all computers and regular maintenance work.

- Windows operating system clean-up, once every month, for every laptop / computer.

- Ensure design of system allows all components to work properly together.

- Troubleshoot problems reported by users.

- Make recommendations for future upgrades.

- Maintain network and system security & Symantec antivirus administrations

- Monitor networks to ensure security and availability to specific users.

- Evaluate and modify system's performance.

- Identify user needs. User account administration AD.

- Maintain integrity of the network, server deployment, and security.

- To install and configure new IT equipment.

- Design and deploy networks.

- Perform network address assignment.

- Assign routing protocols and routing table configuration.

- Assign configuration of authentication and authorization of directory services.

- Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.

- Maintain network servers such as file servers, VPN-Gateways, intrusion detection systems.

- Administer servers, desktop computers, printers, routers, switches, firewalls, IP-phones, personal digital assistants, smartphones, software deployment, security updates and patches.

- Having experience in alert monitoring tool, such as Nagios, spice work etc.

- Maintains the Avaya gateway, configurations etc.

- Managing VMs through Vcentre. (ref:hirist.tech)

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