Customer Service Executive

3 days ago


Kolkata West Bengal India, West Bengal Career Comfort Full time

Job Title: Customer Support Executive – US Healthcare (Inbound Voice)


Location

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)


Shift & Schedule


  • Night Shift aligned with U.S. time zones
  • Days Off: Fixed weekends – Saturday & Sunday


About the Role


As a part of our US healthcare support team, you will:


  • Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
  • Resolve queries professionally and accurately, ensuring timely issue resolution.
  • Listen actively, empathize, and provide clear, personalized support.


Requirements


  • Strong communication skills in English (verbal & written), preferably US accent-neutral.
  • Minimum 12th pass; graduation or diploma is a plus.
  • Comfortable working night shifts in U.S. time zones.
  • Preferred: Fresher/Prior experienced, All are welcome.


Compensation & Benefits


  • In-hand Salary: ₹15,000–₹19,000 per month
  • Travel Allowance + Subsidized Meals
  • Free Cab Drop after night shift
  • Attendance Bonus: ₹1,000 per month
  • Annual Performance Bonus: Up to ₹15,000
  • PF & ESI coverage


How to Apply

Interested candidates are encouraged to apply immediately:


Call or WhatsApp: HR kanchan 9868012470



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