Head Banking Alliance

2 weeks ago


Mumbai Metropolitan Region, India National Payments Corporation Of India (NPCI) Full time

Role: Senior role Relationship Management

Reporting- Chief Relationship Management and Marketing

Job Location: Mumbai

Qualification- MBA from a reputed college or B Tech + MBA

Experience: minimum 12+ years if from premium institute

Industry Exposure- Banks/ Payments

Role Contour-

Drive relationship management and business development for banks, Proven experience as a Relationship Manager, Problem-solving attitude, Aptitude for fostering positive relationships, Customer-oriented mindset

Responsible for overall revenue from Banks.

Roles and Responsibilities:

Proven experience as a client relationship manager

Knowledge of CRM and Data Analytics

Oversee regular interactions and maintain relationships with banks to discuss product performance and uptake of NPCI products

Interact with banks to improve acceptance of all products and service offerings across various bank networks and interfaces

Oversee management and resolution of day-to-day issues for the banks related to onboarding, operations, system integration etc., with the help of other teams (financial literacy, technical, marketing, operations etc.)

Key Skills-

P&L Management - advanced

Stakeholder Management - advanced

Customer Relationship - advanced

Knowledge of Payments Domain - advanced

Payments Technology, Products, Operations

Risk and other functions - advanced

Data Analysis - advanced

Communication & Influencing Skills - advanced


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