Sales Account Manager

1 week ago

Mumbai, Maharashtra, India Red Hat India Private Limited Full time

About the Job

The Red Hat Sales team is looking for a result-driven Enterprise Account Executive to join us in Mumbai, India. In this role, you will be responsible for developing, maintaining and growing strong business relationships within assigned Enterprise BFSI accounts with primary focus of generating revenue as per the sales quota, helping our strategic customers achieve their business and IT transformations goals using Red Hat's Productsand Services. As an Enterprise Account Executive, you will gain an understanding of the customer processes, needs, and challenges while promoting the value of Red Hat's solutions and how they can deliver value to the customer.

What will you do

Regularly engage with clients to understand their evolving needs and provide solutions that align with their business objectives. Translate Red Hat's sales strategy into a relevant account-level strategy for each customer. Collaborate with internal and external teams and lead customer engagements to deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning to deliver business value to customers. Serve as the primary point of contact for clients, addressing inquiries, concerns, and issues in a timely and professional manner. Apply knowledge of use cases and Red Hat's strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts Cultivate relationships across customer organizations to position Red Hat as a key partner to their business. Handle price negotiations and contract discussions to close deals while maintaining profitability for the company. Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hat's solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria Engage partners, where appropriate, to strengthen Red Hat's customer value proposition Maintain accurate and up-to-date sales records, activity reports, and client information using CRM software Provide regular sales forecasts and performance updates to sales management, helping to assess progress and make informed decisions.

What will you bring

8+ years of sales experience, preferably in the software or IT industry working with Enterprise BFSI customers. Excellent leadership, communication & interpersonal skills with the ability to engage a diverse set of stakeholders externally within Customers matrix organization. Excellent leadership, communication & interpersonal skills with the ability to engage a diverse set of stakeholders internally and increase accountability within the account team. Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs. Solid understanding of customer business, industry trends, competitive landscape, competition and Red Hat differentiators and value proposition. Proven experience as an Account Executive or in a similar sales role selling SW solutions to the Enterprise BFSI vertical customers; understanding the opportunities that exist within these market segments. Ability to articulate the hybrid cloud story, the value of Red Hat's solutions, and Red Hat's differentiation in one-on-ones with key customer stakeholders. Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles. Ability to cultivate long-term relationships with the Partner ecosystem for win-win outcomes. Strong track record of achieving and exceeding sales targets in selling complex solutions to large organizations and to multiple decision makers Strong business acumen and understanding of sales processes including familiarity with CRM software and other sales-related tools Willingness to travel across the region as per the business needs.

About Red Hat
is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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