Presales Sr. Manager-Application

2 weeks ago

India Stefanini North America and APAC Full time

Job Summary: The Senior Manager, Application Presales, is responsible for leading and managing the presales team to support the sales process for application solutions. This role involves collaborating with sales, marketing, product development, and technical teams to deliver compelling solutions that meet customer needs. The Senior Manager will ensure the team effectively communicates the value propositions of our application offerings, demonstrating how they address customer challenges and drive business value.

Key Responsibilities:

  • Leadership and Team Management:
  • Lead, mentor, and develop a high-performing presales team.
  • Allocate resources effectively to support sales opportunities.
  • Set goals and objectives for the presales team and monitor performance.
  • Sales Support:
  • Collaborate with the sales team to understand customer requirements and develop tailored solutions.
  • Participate in client meetings and presentations to articulate the value of application solutions.
  • Oversee the creation of detailed proposals, RFP responses, and solution designs.
  • Solution Development:
  • Work closely with product development and technical teams to ensure solutions meet customer needs.
  • Stay up-to-date with industry trends and advancements in application technology.
  • Develop and maintain a deep understanding of the company's application portfolio.
  • Strategy and Planning:
  • Contribute to the development of sales strategies and go-to-market plans.
  • Identify and assess new business opportunities and market trends.
  • Provide feedback to product teams regarding customer needs and competitive insights.
  • Customer Engagement:
  • Build and maintain relationships with key customers and stakeholders.
  • Conduct workshops, demonstrations, and proof-of-concepts to showcase application capabilities.
  • Address customer concerns and objections effectively to advance the sales process.
  • Performance Measurement:
  • Track and report on presales activities and outcomes.
  • Analyze win/loss data to improve presales strategies and processes.
  • Implement best practices and continuously improve the presales function.

Qualifications:

  • Bachelor's degree in Business, Computer Science, Information Technology, or a related field. Master's degree preferred.
  • Minimum of 8-10 years of experience in presales, sales engineering, or a related role in the application software industry.
  • Proven track record of leading and managing a successful presales team.
  • Strong understanding of application software solutions and their business impact.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to translate complex technical concepts into compelling business value propositions.
  • Strong problem-solving skills and the ability to think strategically.
  • Experience with SAP or similar enterprise application software is highly desirable.

Preferred Skills:

  • Knowledge of industry-specific application solutions.
  • Experience working in a global or multi-national organization.
  • Ability to manage multiple priorities and work under pressure.
  • Proficiency in CRM and sales enablement tools.

Who we are

For 36+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, cyber security, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

What you'll get

  • Work with brilliant minds, often within a global capacity.
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more.
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

Why we're different

  • Brazilian and privately owned company.
  • Agility, flexibility, and innovation are in our DNA.
  • Flat organizational structure which enables faster communication and decision making.
  • Open floor plan environment where collaboration is highly encouraged

Take a look for yourself:

Here's one of our own, Spencer Gracias, CEO for NA/APAC, talking about Stefanini's 35th anniversary and celebrating our biggest asset: our talent

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