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Sales Development Representative

3 months ago

Mumbai, Maharashtra, India Chat360 Full time

Designation:
Sales Development Representative

About Chat360:
Chat360 is a funded technology startup specializing in omni-channel conversational commerce and marketing automation solutions for businesses worldwide. It utilizes Chatbots and AI-driven tools along with a robust analytics platform to help companies increase leads, improve customer retention, automate support and marketing efforts across various platforms including Whatsapp, Facebook, and Google. The team consists of top talents from prestigious institutions like London Business School, IIT, and Warwick. Join us and be part of an exciting journey where you can drive innovation with technology while having a great time. Expect challenges, growth opportunities, and the chance to collaborate with industry leaders and multinational corporations in India and abroad.

About the role:

  • We are seeking a skilled Sales Development Representative to excel in a fast-paced startup setting. This role offers the chance to join early and shape the company's future direction.
As a Sales Development Representative, you will have a pivotal role in achieving our ambitious goals for customer acquisition and revenue growth. We are looking for someone proactive and driven with a can-do attitude.

What you'll be doing:

  • Source new sales opportunities through inbound lead follow-up, outbound cold calls, and email campaigns
  • Acquire new customers in target segments and manage a profitable pipeline by screening and qualifying prospects
  • Expand and maintain a prospect database
  • Identify customer needs, recommend suitable products/services, and nurture long-term relationships
  • Actively explore new business prospects
  • Conduct effective online and in-person demonstrations to potential clients
  • Close sales deals and meet monthly targets
  • Address inquiries from potential and existing customers
  • Collaborate with other teams to address customer needs and feedback
What you need to succeed in this role:

  • Prior sales experience in a startup or SaaS B2B environment is desirable
  • Customer-centric approach
  • Proven track record of exceeding targets
  • Polished and engaging online video presence with experience in online demonstrations
  • Proficiency in business tools like Zoom, Google Meet, CRM, etc.
  • Strong verbal and written communication skills
  • Exceptional listening and presentation abilities
  • Effective organization and self-management skills
  • Inquisitive mindset with problem-solving abilities

Please apply only if:

  • You are process-driven, data-oriented, and effective
  • You possess excellent English communication skills and recognize the significance of every word spoken or written
  • You are technologically adept
  • You prioritize revenue-related tasks
  • Can perform under pressure to meet deadlines
  • Have a results-oriented mindset
  • Seek a fulfilling work experience beyond just breaks and benefits
  • Background in startup sales is preferred but not mandatory
)