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Accommodations Coordinator
3 months ago
This is a remote position.
We're on the lookout for a Remote Accommodations Coordinator who thrives on attention to detail and customer satisfaction, specializing in booking accommodations and managing room reservations for our clients. If you're equipped with stellar communication skills, a warm demeanor, and a love for hospitality, we'd love to welcome you aboard our teamResponsibilities:
- Handle hotel reservations, addressing inquiries, processing bookings, and confirming room availability.
- Engage with guests via phone, email, and face-to-face interactions to assist with reservation inquiries, modifications, and cancelations.
- Facilitate smooth check-in and check-out experiences for guests, addressing any special requests or concerns.
- Manage payment information, process reservations, and issue invoices or receipts as required.
Benefits:
- Remote position offering a flexible work environment.
- Competitive salary.
- Travel perks and discounts for both personal and professional travel.
- Access to free training and Familiarization (FAM) Trips.
- Supportive team environment.
- Fluency in English; bilingual skills are advantageous.
- Strong organizational and multitasking skills.
- Attention to detail and precision.
- Ability to work independently and collaboratively.
- Thorough knowledge of travel destinations and various travel products/services.
- Exceptional communication and problem-solving abilities.
- Passion for travel and creating memorable experiences for others.
- Must be 18 years or older.
Requirements
Your Qualifications: Genuine Passion: A sincere passion for travel and a commitment to creating unforgettable journeys for clients. Exceptional Skills: Strong communication and organizational abilities. Tech Proficiency: Proficiency in utilizing technology for research, communication, and travel planning. Eagerness to Learn: An eagerness to learn and grow within the dynamic travel industry.