Network Operations Coordinator

1 week ago

India Thrasio Full time

**We are Thrasio - Builders Welcome**

At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews - plus supply chain and marketing smarts - to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product And our goal is for all of those households to be truly delighted by their purchase.

**What Makes Us Unique**

At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like?
**Everyone is a leader**:

- we lean into opportunities, not titles. We expect everyone to behave and act like a leader. Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers.
**Everyone is a builder** - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up.
**Everyone belongs**:

- a sense of belonging brings us all together. We operate as One Team.

**Responsibilities**:

- End-to-End Order Lifecycle Management: Manage and oversee the entire order lifecycle from initiation to fulfillment, ensuring timely and accurate order processing.
- Data-Driven Decision Making: Utilize data analysis and metrics to make informed decisions that optimize supply chain processes, minimize errors, and enhance efficiency.
- Hands-On Approach: Be comfortable with a hands-on approach to tackle operational challenges, such as order allocation, inventory management, and logistics coordination.
- Customer Focus: Maintain a customer-centric mindset, ensuring that customer orders are processed accurately and delivered on time while addressing any customer inquiries or concerns.
- Accountability: Take ownership of the order process and ensure the timely resolution of any issues or discrepancies that may arise.
- Cross-Functional Collaboration: Collaborate with various departments, including production, logistics, and customer service, to facilitate smooth order fulfillment and resolve any cross-functional challenges.
- Continuous Improvement: Continuously seek opportunities to optimize supply chain processes, implement best practices, and strive for operational excellence.
- Commitment to Excellence: Maintain a mindset that “good isn’t good enough” and consistently look for ways to raise the standard of performance and efficiency within the supply chain.
- Compliance: Ensure that all network operations comply with relevant regulations and industry standards.
- Documentation: Maintain accurate records and documentation of network operations for reporting and auditing purposes.

**Required Qualifications**:

- Bachelor's degree (or higher) in Supply Chain Management, Logistics, Business, or a related field (or equivalent work experience).
- Problem-Solving Techniques: Familiarity with problem-solving methodologies like Six Sigma is a plus.
- Communication Skills: Excellent verbal and written communication skills to effectively liaise with internal teams, external partners, and customers.
- Analytical Skills: Strong analytical abilities to interpret data, draw meaningful insights, and make data-driven decisions.
- Proactive Attitude: A proactive and self-motivated approach to identifying and addressing supply chain issues.
- Supply Chain Knowledge: In-depth knowledge of supply chain principles, practices, and logistics operations
- Order Process Ownership: Demonstrated experience in managing end-to-end order processes, allocation, and fulfillment.
- Ability to work collaboratively in a team and independently when necessary.
- Strong attention to detail and organizational skills.
- Adaptability and the ability to work in a fast-paced and dynamic environment.
- Capable of accommodating US time zones.
- Must have: Proficiency in using PowerBI/Smart Sheet/Excel/Google Sheet.

What We Offer:

- The chance to be part of a next-gen consumer goods company that is changing the industry
- A collaborative work environment where cross-functional teams work together to solve problems and achieve common goals
- The opportunity to build together with a talented, diverse and passionate team, and the innovative technology to enable us
- A remote-first work environment that allows employees to manage their schedules effectively, meet in a hub when necessary, and maintain a healthy balance
- Competitive salary and benefits package, as well as tremendous on the job learning opportunities.
- The freedom to "be bold", have a voice within the company and take on opportunities with less red tape
- Gratuity is a statutory benefit paid to all full-time permanent employees who have worked continuously with the same organization for at least 5 years.
- In keeping with the National and Festival Holidays Act. employees will

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