Network Operations Center

2 weeks ago

India Staff Domain Inc. Full time
Job Description
Job Summary:
As an Overnight NOC (Network Operations Center) Technician, you will play a crucial role in ensuring the stability, integrity, and efficient operation of our company's network infrastructure during non-business hours. You will monitor network performance, troubleshoot issues, and coordinate with various teams to maintain optimal network functionality.
Job Responsibilities:
  • 24/7 Network Monitoring: Monitor network performance and availability using network management tools, and respond to alerts and notifications in a timely manner.
  • Incident Management: Identify, investigate, and troubleshoot network issues, escalating to appropriate teams when necessary. Act as the first point of contact for network-related incidents during overnight shifts.
  • Problem Resolution: Diagnose and resolve network faults, including hardware, software, and connectivity issues, utilizing troubleshooting procedures and technical expertise.
  • Documentation: Maintain accurate logs and documentation of network events, incidents, and resolutions. Update knowledge base articles and procedural documentation as needed.
  • Communication: Effectively communicate with internal teams and external vendors to coordinate maintenance activities, implement changes, and resolve issues during overnight hours.
  • Emergency Response: Respond promptly to emergency situations such as network outages, security breaches, or system failures, implementing mitigation strategies and communicating updates to stakeholders.
  • Continuous Improvement: Identify opportunities for process improvement, automation, and optimization of network monitoring and management procedures to enhance overall efficiency and reliability.
  • Compliance: Ensure adherence to company policies, procedures, and security standards, including compliance with regulatory requirements and industry best practices.
The staggered shifts are as follows (PH Time – includes 1 hour break):

• Shift: 1PM – 10PM
During an initial training period (est. 2 weeks), employee is to work the same office hours as us. Their hours are below in PH time:

• 9PM – 6AM
All times above are to subject to a +1 hour adjustment after November 3rd to account for the end of Daylight saving time:

• Shift 1: 2PM – 11PM
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Background in working in the MSP environment is huge advantage
  • US or any Western region experience is a plus but not required
  • Proven experience in network operations, network administration, or a similar role, with a strong understanding of networking principles and protocols (TCP/IP, DNS, DHCP, SNMP, etc.).
  • Previous experience working as a NOC Technician or in a similar IT support role, preferably in an overnight shift capacity.
  • Proficiency in using ConnectWise Automate as remote monitoring system and/or ConnectWise Manage ticketing system is a huge advantage
  • Strong understanding of networking concepts, protocols, and technologies.
  • Experience with Windows server environment.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and prioritize tasks effectively in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Microsoft Azure Certification is a huge advantage but not required.
Additional Job Details:

Set-up and Location: Office-based (Ortigas,Pasig)
Work Schedule: 12:00 PM-9:00 PM (AEST) | 10:00 AM-7:00 PM (PH Time)
Employment Type: Full-time
All interviews and other hiring requirements are done virtually or through video calls or emails.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience. Background in working in the MSP environment is huge advantage US or any Western region experience is a plus but not required Proven experience in network operations, network administration, or a similar role, with a strong understanding of networking principles and protocols (TCP/IP, DNS, DHCP, SNMP, etc.). Previous experience working as a NOC Technician or in a similar IT support role, preferably in an overnight shift capacity. Proficiency in using ConnectWise Automate as remote monitoring system and/or ConnectWise Manage ticketing system is a huge advantage Strong understanding of networking concepts, protocols, and technologies. Experience with Windows server environment. Excellent problem-solving and analytical skills. Ability to work independently and prioritize tasks effectively in a fast-paced environment. Strong communication and interpersonal skills. Microsoft Azure Certification is a huge advantage but not required.

  • Network operations center analysts

    4 weeks ago

    india techjays Full time

    Why you’ll be excited to work at Techjays: We are on a bold mission to create the best software services offering in the world to work on startups in nascent industries and greenfield projects to large-scale enterprises. As a growth-stage company, we combine a depth of capabilities and resources of our leadership with the ambition, culture and agility of...

  • L3 Network Operations Center Support Engineer

    3 weeks ago

    india CallTek Full time

    About the job :Job Summary : - As a Network Operations Center Engineer, you will be responsible for providing advanced technical support and troubleshooting for network infrastructure and guest-facing systems within the hospitality industry. - You will handle daily operations, advanced equipment troubleshooting, network setups, tech dispatches, PMS...

  • Network Operations Center Manager

    3 days ago

    india Anunta Full time

    Job Responsibilities Managing the NOC Operations with a Team Manage Team of junior engineers doing First Level Troubleshooting for all NOC alerts Liaise with Domain(Network/ Server) SMEs to prepare SOP for FLT Manage NOC Infrastructure Manage team of NMS tool Administrators Team Management, Vendor Management, Performance Management Ability to manage staff...

  • Network Operations Center Engineer

    2 weeks ago

    India Volante Technologies Full time

    Company Description : Volante is on the Leading Edge of Financial Services technology, if you are interested to be on an Innovative fast- moving team that leverages the very best in Cloud technology our team may be right for you. By joining the product team at Volante, you will have an opportunity to shape the future of payments technology. We are a...

  • Network Operations Center

    2 months ago

    india Staff Domain Inc. Full time

    Job Description Job Summary: As an Overnight NOC (Network Operations Center) Technician, you will play a crucial role in ensuring the stability, integrity, and efficient operation of our company's network infrastructure during non-business hours. You will monitor network performance, troubleshoot issues, and coordinate with various teams to maintain optimal...

  • Network Operations Center

    4 weeks ago

    india Staff Domain Inc. Full time

    Job Description Job Summary: As an Overnight NOC (Network Operations Center) Technician, you will play a crucial role in ensuring the stability, integrity, and efficient operation of our company's network infrastructure during non-business hours. You will monitor network performance, troubleshoot issues, and coordinate with various teams to maintain optimal...

  • Network Operations Engineer

    2 weeks ago

    India UBS Full time

    Your role Do you have a knack for technology? Are you at your best when supporting others? We're looking for someone like that to: support the Juniper/ Cisco network infrastructure in UBS uphold high standards for timely issue resolution contribute expertise to the management of existing and new IT products and services define workarounds for known errors...

  • Security Analyst

    2 months ago

    india Zallery Full time

    Security Analyst : Security Operations Center (SOC)Job Level : Entry-Level/Mid-LevelJob Type : Full-Time/Regular (INDIA)Years of Experience : 3+Level of Education : BA/BSPosition Summary :The Security Analyst - Security Operations Center (SOC) will work as part of the Information Security Operations team in the Technology Division (IT) to detect, prioritize,...

  • Security Analyst

    3 days ago

    india Zallery Full time

    Security Analyst : Security Operations Center (SOC)Job Level : Entry-Level/Mid-LevelJob Type : Full-Time/Regular (INDIA)Years of Experience : 3+Level of Education : BA/BSPosition Summary :The Security Analyst - Security Operations Center (SOC) will work as part of the Information Security Operations team in the Technology Division (IT) to detect, prioritize,...

  • Specialist - Data center Operations

    4 weeks ago

    india NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Specialist - Data center Operations

    2 weeks ago

    India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Specialist - Data center Operations

    1 month ago

    india NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Specialist - Data center Operations

    2 weeks ago

    India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Data Center Engineer

    2 weeks ago

    india Alinta Tech Solutions Full time

    Job Description We are seeking a highly skilled and motivated Data Center Engineer to join our IT Infrastructure Department at our Johannesburg Head Office. The successful candidate will be responsible for the design, implementation, maintenance, and optimization of data center infrastructure, ensuring high availability, reliability, and security of critical...

  • Specialist - Data center Operations

    1 month ago

    india NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Network Engineer

    4 weeks ago

    india World Class Contact Centers Full time

    Job Overview:
 We are seeking a skilled Network Engineer to join our virtual call center team, focusing on maintaining and advancing our network infrastructure. This vital role involves ensuring optimal network performance, security, and reliability, while also supporting our cloud services, IVR, ERP, and CRM systems. Your contributions will directly...

  • Network Engineer

    2 weeks ago

    India World Class Contact Centers Full time

    Job Overview: We are seeking a skilled Network Engineer to join our virtual call center team, focusing on maintaining and advancing our network infrastructure. This vital role involves ensuring optimal network performance, security, and reliability, while also supporting our cloud services, IVR, ERP, and CRM systems. Your contributions will directly enhance...

  • Network (IT Operations)

    2 weeks ago

    India Tredence Full time

    About Tredence- Tredence is a global analytics services and solutions company. We are one of the fastest growing private companies in the country for three straight years according to the Inc. 5000 and we continue to set ourselves apart from our competitors by attracting the greatest talent in the data analytics and data science space. Our capabilities range...

  • Centre Coordinator/ Am-center Operations

    2 weeks ago

    India Koenig Solutions Full time

    **Join Koenig if the following applies to you**: - I prefer a job which takes me come out of my comfort zone - I take total ownership of results - I possess the following skills: - o Hard working attitude - o Diligence - o Discipline - o Self-motivation - o Learning curiosity We prefer to hire from small towns where there are less job opportunities. **KS...

  • Data Center Technician

    1 week ago

    india Excis Compliance ltd Full time

    Job Description We are looking for a skilled Data Center Technician to ensure that our client's data servers and network perform optimally. In this role, your duties will include installing and upgrading system components, as well as providing network support. You will also be required to perform maintenance and repairs on servers and network...