Apple MacOS management
1 week ago
MAC Support ProjectRole Description :
SystemEngineer will be responsible for managing enterprise level Macdesktop support.
DeployMac desktops at scale in customerenvironment.
Design and implement zerotouch deployment solutions using Jamfproducts.
Deployingand maintaining new and existing NAS servers.
Musthave skills:
Certified in MAC iOS with minimum 5 year(s) ofexperience is requiredCL 11Must have skills: Certified in MAC iOS with minimum 8 year(s) ofexperience is requiredCL 10TechnicalExperience:Mandatory working experience in MDM (Mobile Device management) inTunes and JAMF in mac support Ensuring Mac users issue resolutionsatisfaction above all Able to identify and resolve the iOS levelissues.
Install configure and support hardware and software on MacOSdevice.Experiencedin managing MacOS data backup File transfer MailBackup
Experienced in iOS Application installation/management andApplicationDeployment.
Must have an experience in Mac Systems format new installation userprofile configuration VPN setupknowledge.
Experienced in EDR Antivirus uninstallation/installationconfiguration on MacBooks.
Workingknowledge on issues queries like : Admin account password resetEnable root user Office 365 issues local account creation. Able tomaintain the OS level patching.
Experienceon JAMF Understanding on how to enroll new user through Intune inMAC Day to day challenges while providing support to Mac Devices owto disable Bluetooth through Command Knowledge on Terminal andFirewall.
Requirements AdditionalInformation:
Goodverbal and written communication skills to connect with customersat varying levels of the organization.
Flexibleto work in 24/7 shift.
Bachelorsdegree with strong educational background in computer science or arelated field.
EquivalentITIL V3 Certified MAC iOS certified.
Goodlistening skills and the ability to follow directions and providefeedback.
Benefits Salarybenefits and other perks
Additional Information:
Good verbal and written communicationskills to connect with customers at varying levels of theorganization. Flexible to work in 24/7 shift. Bachelor's degreewith strong educational background in computer science or a relatedfield. Equivalent ITIL V3 Certified, MAC iOS certified. Goodlistening skills and the ability to follow directions and providefeedback.
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