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Dgm - Business Support Operations (Billing
3 months ago
Role Requirements
-
Location
- Mumbai.
Internal:
- DGM
- Financial Controls and Strategy (includes Billing).
Work Experience Years.
-
Education:
- MBA (Finance) from IIM/Top management institutes,CA (preferably Rank Holder).
Responsibilities:
Size and Scope of Role - Total team size
50
Minimum qualification & experience
A degree in finance (MBA/CFA/ICWA) with 15 years of experience in any telecom domain knowledge in enterprise segment is desirable.
Other knowledge/skills
Understanding of B2B telecom and systems-related knowledge of telecom industry; Regulatory and taxation knowledge is preferable; People management skills.
Key Responsibilities
1)
Billing Oversee and provide guidance to team for billing operations; Drive smooth interlock and integration with internal teams of sales, OET and IT; Involve in target setting of teams and conduct review meetings to track their performance; Identify and drive areas of improvement in the billing systems and process; Handle cross-functional disputes and changes in TandCs of customer agreements.
Ensuring seamless order entry flow for all Data Products for both India and International. Maintain the TAT of Order login to 1 days.
Guideline the sales and sales support team on Checklist adherence and other improvement parameters ensuring 100% orders are booked on time with mínimal rework.
Job Segment:
Operations Manager, Finance MBA, MBA, Telecom, Telecommunications, Operations, Finance, Management, Technology