Technical Support Analyst
1 week ago
Our Mission, Vision and ValuesMission: To make a positive impact on our clients, our people, and our communitiesVision: To elevate all experiences by caring moreValues: Do the right thing, Service to others, Mutual Respect, Always Getting Better, QualityResponsibilitiesMaintaining, repairing, and troubleshooting Laptop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhoneLoading workstations for new hires, including desk and office setup with required hardwareCreating documentation such as guides for end-users that describe steps for operating various hardware and software platformsHelping maintains our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely mannerWorking closely with various firm members to answer their technical inquiries, debug issues, and make recommendationsAssist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to phone support, remote support, onsite supportDocument procedures and best practices when necessaryTechnical support and resolution for issues related to video conferencing devices and functionality.Manage IT assets issuance, returns, inventory, and documentation.Coordinate with the OEM for technical resolutions and maintenance as required.Qualifications & RequirementsBachelor’s degree in IT is strongly preferred.1–2 years of professional experience in IT support or a related field.Previous Technical customer service experience is highly preferred.Familiarity with Active Directory, workstation imaging, Microsoft System Center, and virtualization platforms like VMwareProactive mindset with the ability to plan and accomplish goals independently.Awareness of cybersecurity and compliance practicesExcellent written, verbal, and interpersonal communication skills.Strong analytical and critical-thinking abilities; capable of developing creative solutions.Ability to work both independently and collaboratively within a team.Full-time in-office role with limited remote work flexibility after training.Basic knowledge of PowerShell Basic understanding of networking concepts and cloud technologies.Working EnvironmentWhile performing the duties of this Job, the employee is expected to work in our office. Flexibility is granted to employees to work remotely on an as-needed basis.
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Data Support Analyst
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Technical Support Specialist
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anand, India beBeeHelpDesk Full timeTechnical Support SpecialistThe Technical Support Specialist will provide expert technical assistance to users via multiple communication channels as the first point of contact.Utilize monitoring tools to proactively address user issuesDiagnose and resolve complex technical incidents, requests or inquiries with a high degree of accuracy.Elevate unresolved...
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Technical Support Specialist
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Anand, India Innovun Global Full timeCompany DescriptionAt Innovun Global, we ignite digital transformation through bespoke technology, marketing, and AI-driven solutions tailored for ambitious businesses. By blending bold thinking, advanced tech, and strategic insight, we empower organizations to achieve measurable results and maximize ROI. We partner with clients to challenge the status quo...
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Anand, India Whatjobs IN C2 Full timePosition Data Analyst About Jibe JiBe is the leading cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage...
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Technical Support Specialist
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Anand, India People Prime Worldwide Full timeAbout company:Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA). · Job Title:...
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Technical Support Specialist
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Anand, India People Prime Worldwide Full timeAbout company:Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA). · Job Title:...
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Senior Technical Support Specialist
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anand, India beBeeCustomerSupport Full timeTechnical Support ProfessionalAs a key member of our support team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.We are seeking an experienced Technical Support Professional to join our team. In this role, you will be responsible for providing advanced technical support and product expertise to our...
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anand, India MUFG Full timeAbout Us:Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,700 locations in more than 50 markets. The Group has over 180,000 employees and offers services including commercial banking, trust banking, securities, credit...
