Data Support Analyst

7 days ago

anand, India beBeeDataAnalyst Full time

This job opening is for a Data Support Analyst. As part of our team, you will be responsible for extracting, transforming and loading data to hosted platforms via custom plugins or flat files.Key Responsibilities:Work as part of a team to extract, transform and load data to hosted platforms via custom plugins or flat filesSupport our customer base through superior customer service, this includes providing technical assistance via screen-shares on various tasks/requestsAccount creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requestedCreation of databases and establishing permissions for customer use prior to providing credentials to those customersInvestigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.Pick up tasks from internal task system, while adhering to internal SLA's (service-level agreement)Attend team meetings and company town-hallsWhat You Will Bring To The Role:Bachelor's degree and professional experience (3+ years)Strong knowledge/ working experience of E-Discovery tools, especially, RelativityKnowledge of Microsoft Office; specifically, Microsoft ExcelStrong attention to detail, while managing multiple tasksCritical thinking skills and ability to retain complex work directionHigh technical aptitude or the ability to learn quicklyAbility to work in a fast-paced environmentExcellent verbal and written communication skillsAbout Us:We are committed to fostering an inclusive environment for all employees that enhances wellbeing and belonging. We welcome and celebrate individuals of all backgrounds, experiences, and perspectives.We do not discriminate on the basis of race, color, religion, gender, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status.

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