ServiceNow ITOM

1 week ago

Nellore, Andhra Pradesh, India Mindsprint Full time

ServiceNow – ITOM Implementation Specialist

Job Summary:

The candidate should be an engineering graduate/postgraduate from reputed institute and worked in IT software development related streams. This role will be responsible for working with business stakeholders to analyse and review detailed business and technical requirements and develop, implement technical solutions using the Service Now platform - IT Operations Management related modules such as – CMDB, CSDM, Discovery, Service Map, Event/Alert Management, Integration Hub. The ideal candidate has strong technical, analytical skills, thinks "outside the box", and is naturally curious, highly collaborative, and has a passion for tackling complex problems.

Job Description:

  • Design, Develop, Test, Configure business requirement on ServiceNow platform with a focus on ITOM, CMDB, CSDM, Discovery, Service Maps , Event/Alert Management Asset Management, Performance Analytics, AIOps, Predictive Intelligence, Integration Hub. Also, added advantage if well versed with design & development of ITSM modules – Incident, Request, Change Management.
  • Capture requirements from Business stakeholders & SMEs through demonstrations and workshops.
  • Co-ordinate with internal/external stakeholders for development of user stories, configurations and get it delivered on agreed timeline
  • Configure modules, develop custom solutions as required through scripting and software development
  • Prepare HLD/LLD, architecture design, technical documentations as specified and as internally required
  • Work with platform team to update technology direction and strategy, Manage BAU tasks.
  • Provide value-based assessments and workshops to help the maximize business results from ServiceNow software

Profile Description:

  • At least 5+ years of experience in IT software, custom app development, with minimum 5 years in ServiceNow implementations, system integrations and development of ITOM.
  • Hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP)
  • Expert knowledge on configuring CMDB, CSDM model, configure Discovery, Service Mappings with Impact, Root Cause Analysis.
  • Expert knowledge on Event, Alert, Incident Management rules. Event, Alert mapping with monitoring sources, Know-how of Alert Intelligence, Predictive AIOps, Manual, Automated Service Mappings.
  • Deep understanding of REST, WSDL, JSON and ability to integrate with third-party applications, data sources.
  • Manages CMDB & Asset foundation data tables, CMDB, Import Sets, and Update Sets.
  • Expertise in configuring UI Actions/ UI Policy ACL, etc. Hands-on with Angular based Client-side & Server-side scripts, Business Rules, Glide Scripting, JavaScript, AJAX, HTML, CSS, JSON Web technologies.
  • Experience with Performance Analytics, Predictive Intelligence and designing KPI driven Reporting & Dashboards.
  • Develop & manage application code, user interfaces, and integration components.
  • Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual etc.

Desired Credentials / Knowledge:

  • CIS-ITOM, CIS-Discovery, CIS-CMDB, CIS-Event / CSA
  • NOW Platform Development & Implementation
  • ITIL Certified(optional)

  • ServiceNow Expert

    12 hours ago

    Nellore, Andhra Pradesh, India beBeeDeveloper Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job OpportunityKey Responsibilities:Lead ServiceNow training programs to prepare candidates for structured interviews.Develop and execute real-time scenarios and mock sessions to enhance candidate skills in ServiceNow interview preparation.Deliver scenario-based problem solving and whiteboard practice to strengthen candidate knowledge.Prepare comprehensive...

  • ServiceNow Implementation Manager

    6 days ago

    Nellore, Andhra Pradesh, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title:ServiceNow Implementation Manager Job DescriptionThe ServiceNow implementation manager will be responsible for leading the implementation and management of ServiceNow instances. This includes technical expertise in Flow Designer, business rules, client/server scripts, and ACLs.Key Responsibilities:7+ years of experience as a ServiceNow Lead and...

  • ServiceNow Technical Architect

    1 week ago

    Nellore, Andhra Pradesh, India beBeeDevelop Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job Title: ServiceNow Technical ArchitectLocation: Remote, IndiaFulltime.Job Description:We are seeking a highly experienced ServiceNow Technical Architect to lead the design and implementation of the platform across various modules. The ideal candidate will have strong technical expertise in Flow Designer, business rules, client/server scripts, and ACLs.Key...

  • Senior ServiceNow AI Developer

    16 hours ago

    Nellore, Andhra Pradesh, India beBeeService Full time ₹ 14,10,000 - ₹ 25,53,000

    ServiceNow Gen AI Job DescriptionWe are seeking a highly skilled ServiceNow expert with expertise in generative AI, programming, scripting, AI and ML integration, cloud and model hosting, automation, productivity tools, security and compliance.Analyze complex business requirements and develop effective solutions on ITSM/ITOM modules using best...

  • Senior IT Operations Management Professional

    54 minutes ago

    Nellore, Andhra Pradesh, India beBeeservice Full time ₹ 76,10,200

    About this role:ServiceNow ITOM SpecialistWe guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.Our ideal candidate will bring strategic insight, technical proficiency, and a consultative mindset to drive digital...

  • IT Solution Specialist

    2 weeks ago

    Nellore, Andhra Pradesh, India beBeeServiceNow Full time ₹ 80,00,000 - ₹ 1,20,00,000

    We are seeking a highly skilled ServiceNow Developer to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement to service delivery in ITSM, ITOM, and ITAM application scope.Key Responsibilities:Developing, configuring, and customizing the ServiceNow platform to fit business...

  • ServiceNow OTM Technical Architect

    7 days ago

    Nellore, Andhra Pradesh, India beBeeSolution Full time ₹ 1,20,00,000 - ₹ 2,50,00,000

    Are you looking for a challenging and rewarding career as a ServiceNow OTM Solution Consultant? We are seeking an experienced professional to join our team in this critical role.About the JobThis is an exciting opportunity to work with a leading organization and contribute to the development of innovative solutions using ServiceNow platform. As a ServiceNow...

  • Senior Software Systems Developer

    16 hours ago

    Nellore, Andhra Pradesh, India beBeeSystem Full time ₹ 20,00,000 - ₹ 25,00,000

    ServiceNow Developer OpportunityAs a ServiceNow System Programmer, you will be responsible for designing and developing solutions on the ITSM/ITOM modules using best practices.Designs and develops solutions on the ITSM/ITOM modules using best practicesPartners with Business Analyst to understand requirements and possible solutionsTakes ownership of complex...

  • Operations Management Specialist

    6 days ago

    Nellore, Andhra Pradesh, India beBeeManagement Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Description:We are seeking an experienced IT Operations Management professional to join our team. As a key member of our organization, you will be responsible for designing and implementing ITOM solutions that drive business value.Key Responsibilities:Develop and maintain ITOM configurations, including CMDB data alignment and automated data...

  • Senior Software Developer for IT Operations Management

    1 week ago

    Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Unlocking Efficiency with IT Operations Management.The ideal candidate is a skilled software developer with experience in implementing technical solutions using the ServiceNow platform, specifically within the IT Operations Management (ITOM) modules.We are seeking an expert who can design, develop, test, and configure business requirements on the ServiceNow...