Senior Software Developer for IT Operations Management

1 week ago

Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Unlocking Efficiency with IT Operations Management.

The ideal candidate is a skilled software developer with experience in implementing technical solutions using the ServiceNow platform, specifically within the IT Operations Management (ITOM) modules.

  • We are seeking an expert who can design, develop, test, and configure business requirements on the ServiceNow platform, focusing on ITOM, CMDB, CSDM, Discovery, Service Maps, Event/Alert Management, Asset Management, Performance Analytics, AIOps, Predictive Intelligence, and Integration Hub.

Key responsibilities include capturing requirements from business stakeholders and SMEs through demonstrations and workshops, coordinating with internal/external stakeholders for development of user stories, configurations, and delivery on agreed timelines, and preparing high-level design (HLD) and low-level design (LLD), architecture design, and technical documentations as specified.

Profile Requirements:

  • At least 5+ years of experience in IT software development, custom app development, with a minimum of 5 years in ServiceNow implementations, system integrations, and development of ITOM.
  • Hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP).
  • Expert knowledge on configuring CMDB, CSDM model, configure Discovery, Service Mappings with Impact, Root Cause Analysis.
  • Deep understanding of REST, WSDL, JSON, and ability to integrate with third-party applications, data sources.
  • Manages CMDB & Asset foundation data tables, CMDB, Import Sets, and Update Sets.
  • Expertise in configuring UI Actions/UI Policy ACL, etc. Hands-on with Angular based Client-side & Server-side scripts, Business Rules, Glide Scripting, JavaScript, AJAX, HTML, CSS, JSON Web technologies.
  • Experience with Performance Analytics, Predictive Intelligence, and designing KPI-driven Reporting & Dashboards.
  • Develop & manage application code, user interfaces, and integration components.
  • Create and maintain necessary development documentation - project plan, technical design, developer notes, user manual, etc.

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