IT Solution Specialist

2 weeks ago

Nellore, Andhra Pradesh, India beBeeServiceNow Full time ₹ 80,00,000 - ₹ 1,20,00,000

We are seeking a highly skilled ServiceNow Developer to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement to service delivery in ITSM, ITOM, and ITAM application scope.

Key Responsibilities:
  • Developing, configuring, and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM (HAM, SAM), and ITOM.
  • Writing clean, efficient, and maintainable code to support implementation.
  • Expertise in ServiceNow Discovery, MID Server, and CMDB (Configuration Management Database), ensuring accuracy, health, and integration with discovery tools.
  • Support integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.
  • Provide technical expertise in incident, problem, change, request, asset, and operations management within the ServiceNow ecosystem.
  • Monitor platform performance, troubleshoot issues, and recommend improvements for scalability and efficiency.
  • Document technical solutions, configurations, and standard operating procedures.
  • Stay current with ServiceNow releases, features, and best practices to drive continuous improvement.
Requirements:
  • ServiceNow Certified System Administrator (CSA) required
  • Minimum one CIS in any of scope i.e. ITSM, ITOM, or ITAM
  • 3–6+ years of hands-on experience implementing and supporting ServiceNow modules.
  • Strong knowledge of CMDB, Discovery, Service Mapping, and integrations.
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently and collaboratively with cross-functional teams.

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