
Operations Management Specialist
5 days ago
Job Description:
We are seeking an experienced IT Operations Management professional to join our team. As a key member of our organization, you will be responsible for designing and implementing ITOM solutions that drive business value.
Key Responsibilities:
- Develop and maintain ITOM configurations, including CMDB data alignment and automated data population.
- Configure and enhance ServiceNow ITOM modules, such as CMDB and ITOM platform.
- Design and implement data import processes and develop training materials.
- Collaborate with architects to ensure technically feasible solutions and represent project stakeholders throughout planning, development, and release processes.
Requirements:
- 5+ years of experience in IT operations management, with a focus on ServiceNow ITOM solutions.
- Strong understanding of midserver configuration, CMDB, discovery, and Service Graph Connector (SGC).
- Good knowledge of networking concepts, DMZ zone, public/private/hybrid cloud environment, and industrial control systems.
- Bachelor's degree in Computer Science or related field.
- Excellent communication and problem-solving skills.
Benefits:
Our company offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Other Information:
LTIMindtree is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results.
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