
Growth - Astro And Customer Retention
22 hours ago
Job Title: Growth- Astro and Customer RetentionDepartment: Operations/ GrowthLocation: Sec 59, NoidaJoining: ImmediateJob SummaryThe Astro Growth & Customer Retention Manager is responsible for driving astrologer performance, optimizing customer experience, and improving repeat engagement across the astrology platform. This role focuses on enhancing astrologer productivity, user satisfaction, and long-term retention through data-driven strategies, communication, and performance management.Key Responsibilities 🔹Astrologer Performance & GrowthMonitor and analyze astrologer performance metrics Develop and execute monthly growth plans for top and mid-tier astrologers.Identify and train underperforming astrologers to improve quality and conversion.Work with marketing and product teams to promote high-performing astrologers.Introduce incentive programs and recognition drives (like “Different Clubs” or “Top Performer of the Month”).🔹Customer Retention & EngagementDevelop retention strategies to improve customer experience.Collaborate with CRM and marketing teams for targeted campaigns (email, WhatsApp, in-app notifications).Analyze churn and feedback data to understand why users stop consulting.Build and manage loyalty programs for high-value customers.Drive NPS (Net Promoter Score) and customer satisfaction improvement initiatives.🔹Data Analysis & ReportingUse dashboards to track astrologer KPIs and retention trends.Analyzing daily/weekly/monthly reports on growth, retention, and performance.Present insights to management and recommend actionable improvements.🔹Cross-functional CollaborationWork with Product, Marketing, and Support teams to improve user experience.Coordinate with the Operations team for astrologer onboarding and quality monitoring.Provide feedback to the tech team for feature enhancements (e.G., personalized recommendations, re-engagement triggers). Key Skills & RequirementsBBA/MBA or related field.Be Proficent in Telugu, Kannada, Tamil, Malayalam, and EnglishStrong understanding of astrology domain and customer behavior (preferred).Analytical mindset — comfortable with Excel/Google Sheets, SQL, or dashboards.Excellent communication, relationship management, and motivational skills.Ability to handle data-driven decision-making and performance tracking.Creative mindset for engagement campaigns and retention journeys.
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Customer Retention Strategist
23 hours ago
Industrial Area, India Sotrue Full timeJob DescriptionBrand: SotrueLocation: Sector 6, Noida (In-Office)Role: Retention Marketing SpecialistAbout Us:Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.Built for the women of Bharat who...
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Director, Customer Value and Retention
2 weeks ago
Industrial Area, India RateGain Full timeAbout RateGainRateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.RateGain today is one of the world’s largest processors of...
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Customer Success Associate
24 hours ago
Industrial Area, India dash and dot Full timedash and dot https://dashanddot.Com/Job role - CRM & Digital ExecutiveLocation - NoidaSalary - 20,000-30,000/- MonthlyRole Specifics - Day in the LifeResponses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls and WhatsApp).Resolving queries- Working cross-functionally to ensure customer issues...
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Audience Growth Director
2 weeks ago
Industrial Area, India Denave Full timeWe are seeking a dynamic Senior Operations Manager to lead audience acquisition and end-to-end management of multiple online and offline events & campaigns.This is a senior role requiring strong operational leadership, strategic vision, and proven expertise in driving attendance growth, managing complex event operations, and building long-term client and...
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Digital Media Manager
22 hours ago
Industrial Area, India Bajrangi Astro Full timeJob Title: Social Media ManagerExperience – 4–7 yearsSalary – 35k to 50k (Negotiable based on skill set)Location: NoidaWorking Days – 6 daysEmployment Type: Full-TimeImmediate Joining PreferredJob Description About the Role:We are looking for a dynamic, creative, and strategy-driven Social Media Manager who can take complete ownership of our social...
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Customer Success Manager
2 weeks ago
Industrial Area, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Senior Retention Manager
3 days ago
Greater Bengaluru Area, India AppsForBharat Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole Overview: Retention Senior ManagerWe are seeking an analytical and strategic Growth Retention Manager to drive user engagement and loyalty, ultimately maximizing customer lifetime value (LTV). The core mandate is to define the transactional strategy to convert early repeat users into habitual customers, minimizing transactional churn and maximizing the...
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Senior Manager, Channel Partner Growth
3 days ago
Industrial Area, India SearchLight HR Full timePosition: Head – B2B Partner Development & ManagementLocation: Noida Experience Required: 14+ years in B2B Sales, Franchise Network Development & ManagementAbout the OrganizationOur client is a rapidly growing leader in the online education ecosystem, enabling learners to make informed choices about UGC-recognized online universities and programs. With a...
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Customer Success Lead
3 days ago
Industrial Area, India Skyleaf Consultants LLP Full timeWe are looking for a Senior Customer Support Manager who will operate in an owning end-to-end customer support for global enterprise clients. The role requires expertise in managing SaaS customer relationships, resolving escalations, and delivering a superior customer experience for clients primarily across the US and EMEA regions.Key Responsibilities -...
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Fintech Sales Growth Leader
1 week ago
Industrial Area, India SIHO Research Full timeJob Title: Sales and Customer Growth Leader for Fintech Location: Noida Timings: Monday to Saturday | 10:00 AM – 7:00 PM Company Overview: SIHO Research is a cutting-edge stock research and analytics firm that provides high-quality, data-driven investment insights. We leverage the latest technology, including AI, ML, and both fundamental and technical...