Tech Support Specialist

3 weeks ago

Bikaner, Rajasthan, India HABITS365GREEK Full time

Job description

We are seeking a versatile and proactive Technical Support Specialist to handle website maintenance, CRM setup, reporting automation, and day-to-day technical troubleshooting. This role is ideal for someone with strong foundational coding skills, an eye for detail, and the ability to support both functional and cosmetic improvements across our systems.

Key Responsibilities

  • Check and update website backends for both cosmetic and functional changes
  • Work with Java, HTML, Python, and other custom coding languages to make improvements
  • Set up workflows, automations, and processes in CRM platforms like Monday.com and Zoho
  • Create automated reports from various tools, software, and systems as requested
  • Provide basic technical support for internal team issues, including slow computers, system freezes, virus scans, and file recovery
  • Collaborate with teams to troubleshoot and resolve tech-related requests efficiently

Must-have Qualifications

Proficiency in Java, HTML, Python, and general coding fundamentals

Basic understanding of backend website structures and CMS systems

Problem-solving mindset and willingness to learn on the job

Ability to communicate technical information clearly to non-technical users

Preferred Qualifications

Familiarity with CRM setup and process automation (Monday.com, Zoho preferred)

Up to 2 years of relevant experience (recent graduates welcome)

Application process

Send an email to dave@habits365greek.com with your resume and/ or cover letter (optional). We will send you a written assessment, clearing which, you will be called for an online interview. We will share hiring decisions within 24 hours of completing the online interview. Please make sure that the subject line contains the words Job Application: Tech Support Specialist, or your profile will not be sent to the next level.

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