Current jobs related to VIP Excellence Support Manager - Bengaluru - Schneider Electric

  • Vip Customer Service Associate

    3 months ago

    Bengaluru, India IntouchCX Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions...

  • Vip Customer Service Associate

    4 months ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    3 months ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    1 month ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    3 months ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    4 months ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Diamond Customer Support

    3 months ago

    Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    JD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...

  • Diamond Customer Support

    4 months ago

    Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    JD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...

  • IT Service Delivery Manager

    1 week ago

    Bengaluru, India Jio Full time

    IT Service Delivery Manager (IT Lead)Year Of Experience: 8 To 12 YrsEducation: BE/BSc/BCALocation: BangaloreSkills Required :IT Infrastructure, IT Operations,Excellent communication skills, organizational and time management skillsThe post holder will provide effective IT assistance across all aspects of the business and will lead the team. The post holder...

  • Product Support Analyst I

    2 weeks ago

    Bengaluru, India Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.  Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...

  • Business Support, Customer Service

    4 months ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Community/Lobby Manager **Job type**: Full time **Reporting Manager**: Facility Manager **No of staff managed**: NA **Job profile**: **Qualification**: Prefer BHM/Bachelor’s Degree **Industry Type**: FM Services, Hotel **Overall Experience**: 4-6 years **Industry Experience**: 4-5...

  • IT Service Delivery Manager

    3 weeks ago

    Bengaluru, India Jio Full time

    IT Service Delivery Manager (IT Lead) Year Of Experience: 8 To 12 YrsEducation: BE/BSc/BCALocation: BangaloreSkills Required: IT Infrastructure, IT Operations, Excellent communication skills, organizational and time management skillsThe post holder will provide effective IT assistance across all aspects of the business and will...

  • IT Support engineer

    4 months ago

    Bengaluru, India Global Pharma Tek Full time

    Our Infrastructure Platforms & Operations organization is looking for Sr. Associate - IT Site Services Technician who can steer the End user requests and issues at local office and remote support Role Responsibilities: ● Mobile Device Management, MFA Configuration in End user Systems ● Microsoft O, One Drive, Share point, Digital Certificates...

  • Business Excellence Manager

    1 month ago

    Bengaluru, India EdgeVerve Full time

    Objective To enable implementation of standardized delivery, product engineering practices across product development, implementation and support projects ; perform product release governance reviews/delivery risk reviews and process adherence checks participate in the sales cycle(RFI/RFP responses, proposal reviews) Responsibilities Strategize and plan...

  • Business Excellence Manager

    1 month ago

    Bengaluru, India EdgeVerve Full time

    ObjectiveTo enable implementation of standardized delivery, product engineering practices across product development, implementation and support projects ; perform product release governance reviews/delivery risk reviews and process adherence checks participate in the sales cycle(RFI/RFP responses, proposal reviews)ResponsibilitiesStrategize and plan...

  • Business Support, Facilities Support

    4 months ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Assistant Facilities Manager Work Dynamics **What this job involves**: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all...

  • Guest Relations Manager

    2 months ago

    Bengaluru, India RUDRA HOSPITALITIES LIMITED Full time

    Guest Relation Manager Muro RestaurantAbout Us Muro is a premier dining destination bringing authentic Thai and Cantonese cuisine to the heart of the city. We pride ourselves on delivering a vibrant and cosy atmosphere where guests can experience the rich flavours of Southeast Asia. Our expert bartenders are ready to craft exquisite cocktails that perfectly...

  • Customer Support Associate

    3 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Senior Technical Support Engineer

    4 months ago

    Bengaluru, India Lenovo Full time

    Description and Requirements Senior Service Desk Engineer (I) Job Responsibilities Proficient in the use of common office applications desktop operation and maintenance, in English through telephone, e-mail, online communication and other work to provide IT technical support and services to the user, including but not limited to: 1. Provide...

VIP Excellence Support Manager

4 months ago

Bengaluru, India Schneider Electric Full time

Lead DCS 3 Phase UPS product Sustaining Engineering Team to find the Root Cause Analysis for issues faced at UPS Products installed at VIP Customer Sites. Be agile and support UPS Product squads to resolve VIP Customer issues & resolve Global EE Crisis for Critical Components of UPS Products.

Roles And Responsibilities

• RCA for all the Customer issues & resolution through design modifications, factory process improvements & supplier 8D report for 3phase UPS product lines.

• Support Product Verification and Validation/Qualification/Certification & Quality improvement for the 3Phase UPS Product line.

• Understand IEC standard clearly and have rich experience in conducting verification as well as validation at internal as well as external labs like TUV, CPRI, UL etc.

• Well versed with different IEC, UL standard and its revisions to identify impact of the same on 3Phase UPS product.

• Work closely with stakeholders like R&D, Factory & Field Service Teams for RCA.

• Work to upskill squad/resource capabilities to meet the New Product requirements.

• Give strong feedback to R&D for design improvements & manufacturing production Lines for process improvements based on product RCA.

• Knowledge on electrical and electronic components to suggest to improve Product design & production efficiency.

• Responsible for conducting/ reviewing performance appraisal and Individual Development Plan for the team members.

• Responsible for hiring & training the team to ensure technical skill balance among team members.

Skills

• Self-motivated and highly organized

• 3-Phase UPS product knowledge

• People management skills

• Should be agile to support business needs

• Proficiency in IEC, UL etc standards

• Strong verbal and written communication skills

• Strong leadership skills

• Problem solving and time management skills

• Knowledge of electrical / electronic components used in 3Phase UPS Products.

Qualifications

Lead DCS 3 Phase UPS product Sustaining Engineering Team to find the Root Cause Analysis for issues faced at UPS Products installed at VIP Customer Sites. Be agile and support UPS Product squads to resolve VIP Customer issues & resolve Global EE Crisis for Critical Components of UPS Products.

Roles And Responsibilities

• RCA for all the Customer issues & resolution through design modifications, factory process improvements & supplier 8D report for 3phase UPS product lines.

• Support Product Verification and Validation/Qualification/Certification & Quality improvement for the 3Phase UPS Product line.

• Understand IEC standard clearly and have rich experience in conducting verification as well as validation at internal as well as external labs like TUV, CPRI, UL etc.

• Well versed with different IEC, UL standard and its revisions to identify impact of the same on 3Phase UPS product.

• Work closely with stakeholders like R&D, Factory & Field Service Teams for RCA.

• Work to upskill squad/resource capabilities to meet the New Product requirements.

• Give strong feedback to R&D for design improvements & manufacturing production Lines for process improvements based on product RCA.

• Knowledge on electrical and electronic components to suggest to improve Product design & production efficiency.

• Responsible for conducting/ reviewing performance appraisal and Individual Development Plan for the team members.

• Responsible for hiring & training the team to ensure technical skill balance among team members.

Skills

• Self-motivated and highly organized

• 3-Phase UPS product knowledge

• People management skills

• Should be agile to support business needs

• Proficiency in IEC, UL etc standards

• Strong verbal and written communication skills

• Strong leadership skills

• Problem solving and time management skills

• Knowledge of electrical / electronic components used in 3Phase UPS Products.

Schedule: Full-time
Req: 008SA0