Vip Customer Service Associate

2 weeks ago


Bengaluru Karnataka, India IntouchCX Full time

**About IntouchCX**

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

**As a VIP Customer Service Associate, You Will**
- Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat.
- Proactively engage customers via social media to encourage participation in upcoming sales events.
- Quickly and and effectively build rapport with customers, diagnose, and resolve issues
- Engage with VIP players through 1:1 interaction to increase sales and customer retention.
- Moderate the forums: flag posts, monitor Bugs & Issues category, review escalations from moderators.
- Engage in Social Media monitoring and moderation (Facebook, Instagram, and Twitter accounts),
- Perform Beta feedback summary and analysis.
- Quickly and effectively build rapport with customers, as well as understanding customer needs and requests.
- Provide great service without escalations and create an overall excellent customer experience for VIP players.
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction

**As a VIP Customer Service Associate, You Have**
- A post-secondary degree in any major
- 1- 4 years of customer service experience
- Fluency in spoken and written English
- Excellent reading comprehension and writing skills
- The ability to think critically on assigned projects, ask questions, and work with a positive and flexible attitude
- A sense of professionalism and ability to develop good relationships
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
- Strong analytical skills and attention to detail
- A flexible schedule - Must be okay to work nights
- The ability to multitask, prioritize, and meet timelines on deliverables.
- The willingness to keep abreast of new updates, issues and resolutions

**Benefits of working as a VIP Customer Service**:

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance

**Flexible to work in Rotational Shifts**

**Interview mode - Face to Face Interview**

**Job Type**: Permanent

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Speak with the employer**

+91 7406234123



  • Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...


  • Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...


  • Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...


  • Bengaluru, India IntouchCX Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions...


  • Bengaluru, India IntouchCX Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions...


  • Bengaluru, India IntouchCX Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions...

  • Vip Host/hostess

    3 weeks ago


    Bengaluru, India Intouch CX Full time

    **About the Job** **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat. - Proactively engage customers via social media to encourage participation in upcoming sales events. - Quickly and and effectively build rapport with customers, diagnose,...


  • Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • VIP Support Engineer

    18 hours ago


    Bengaluru, India 5100 Kyndryl Solutions Private Limited Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleCXO...


  • Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Vip Steward

    2 weeks ago


    Bengaluru, India Sodexo India On-site Services Full time

    Required minimum 1 year experienced VIP Steward. Need to have good knowledge in food safety, food sanitary, taking orders & assists customer's needs. **EXPERIENCE**: - 1 - 5 years **LOCATION**: - TLG INDIA PRIVATE LIMITED. 2870, 4th to 11th Floor, Virgo Building, Bagmane Constellation Business park, Outer Ring Road, Doddanekundi Circle, Mahadevapura,...


  • Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    JD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...


  • Bengaluru, Karnataka, India Wroots Global Private Limited Full time

    **Hiring for Customer Service Associate (CSA) Voice** Dear Applicant, We are actively hiring for the role of Customer Support Associate, WorkSpace: Work from Office Language: English (additional languages may be required) Roles And Responsibility: Having daily interactions with the customer to handle issues from end to end via call Going the extra mile...


  • Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    JD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...

  • Vip Steward

    5 days ago


    Bengaluru, Karnataka, India Sodexo India On-site Services Full time

    Required minimum 1 year experienced VIP Steward. Need to have good knowledge in food safety, food sanitary, taking orders & assists customer's needs.EXPERIENCE:yearsLOCATION: TLG INDIA PRIVATE LIMITED. 2870, 4th to 11th Floor, Virgo Building, Bagmane Constellation Business park, Outer Ring Road, Doddanekundi Circle, Mahadevapura, BengaluruBENGALURU KARNATAKA...


  • Bengaluru, Karnataka, India Cytiva Full time

    #LI-VK1 **Be part of something altogether life-changing!** Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you...


  • Bengaluru, Karnataka, India Tapprs Ventures India Full time

    Tapprs is a casual place to work at. We don't look at academic qualifications - we look for attitude, enthusiasm and integrity. However, we are serious about customer service and need people who can put the customer ahead of everything else. We won't sugarcoat - rentals business is a monotonous job at times and needs people who don't mind that, have high...


  • Bengaluru, Karnataka, India IntouchCX Full time

    **We are currently Hiring for Customer Service Associate (CSA) Non-Voice** **Contact HR Richard** **Phone number 8147091021 The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: communications - Building credibility and trust with the customer by empathizing with their problem in words - Proactively understanding their...


  • Bommanahalli , Bengaluru, Karnataka, India Victaman Service Private limited Full time

    **Provide information of Products / Services / Offers to customers.**: - **Handling inbound & outbound calls**: - **Understand customer need**: - **Solve customers’ query over the phone**: - **It is a Full Time Customer Support** **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month **Benefits**: - Provident...