Vip Customer Service Associate

2 weeks ago

Bengaluru, India IntouchCX Full time

**About 24-7 Intouch**

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

**As a VIP Customer Service Associate, You Will**
- Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat.
- Proactively engage customers via social media to encourage participation in upcoming sales events.
- Quickly and and effectively build rapport with customers, diagnose, and resolve issues
- Engage with VIP players through 1:1 interaction to increase sales and customer retention.
- Moderate the forums: flag posts, monitor Bugs & Issues category, review escalations from moderators.
- Engage in Social Media monitoring and moderation (Facebook, Instagram, and Twitter accounts),
- Perform Beta feedback summary and analysis.
- Quickly and effectively build rapport with customers, as well as understanding customer needs and requests.
- Provide great service without escalations and create an overall excellent customer experience for VIP players.
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction

**As a VIP Customer Service Associate, You Have**
- A post-secondary degree in any major
- 2- 4 years of customer service experience
- Fluency in spoken and written English
- Excellent reading comprehension and writing skills
- The ability to think critically on assigned projects, ask questions, and work with a positive and flexible attitude
- A sense of professionalism and ability to develop good relationships
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
- Strong analytical skills and attention to detail
- A flexible schedule - Must be okay to work nights
- The ability to multitask, prioritize, and meet timelines on deliverables.
- The willingness to keep abreast of new updates, issues and resolutions

**Benefits of working as a VIP Customer Service**:

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance

**Salary**: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Speak with the employer**
+91 7406234123

  • Vip Customer Service Associate

    3 weeks ago

    Bengaluru, India IntouchCX Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions...

  • Vip Customer Service Associate

    4 weeks ago

    Bengaluru, India IntouchCX Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions...

  • Vip Customer Service Associate

    4 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    2 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    2 days ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Host/hostess

    3 weeks ago

    Bengaluru, India Intouch CX Full time

    **About the Job** **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat. - Proactively engage customers via social media to encourage participation in upcoming sales events. - Quickly and and effectively build rapport with customers, diagnose,...

  • VIP Support Engineer

    4 days ago

    Bengaluru, India 5100 Kyndryl Solutions Private Limited Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleCXO...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Service Executive

    2 weeks ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Vip Steward

    3 weeks ago

    Bengaluru, India Sodexo India On-site Services Full time

    Required minimum 1 year experienced VIP Steward. Need to have good knowledge in food safety, food sanitary, taking orders & assists customer's needs. **EXPERIENCE**: - 1 - 5 years **LOCATION**: - TLG INDIA PRIVATE LIMITED. 2870, 4th to 11th Floor, Virgo Building, Bagmane Constellation Business park, Outer Ring Road, Doddanekundi Circle, Mahadevapura,...

  • Vip Steward

    1 week ago

    Bengaluru, Karnataka, India Sodexo India On-site Services Full time

    Required minimum 1 year experienced VIP Steward. Need to have good knowledge in food safety, food sanitary, taking orders & assists customer's needs.EXPERIENCE:yearsLOCATION: TLG INDIA PRIVATE LIMITED. 2870, 4th to 11th Floor, Virgo Building, Bagmane Constellation Business park, Outer Ring Road, Doddanekundi Circle, Mahadevapura, BengaluruBENGALURU KARNATAKA...

  • Customer Care Agent

    2 weeks ago

    Bengaluru, India 247 customer service Full time

    Hiring for International Voice Process for USA, UK and Australia shifts. For further information contact DIWAKER - 8073842848 **Job Types**: Full-time, Fresher **Salary**: From ₹17,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: -...

  • Concierge Associate

    2 months ago

    Bengaluru, India Hilton Full time

    Concierge Associate A Concierge Associate serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge Associate, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel,...

  • Customer Service Associate

    3 weeks ago

    Bengaluru, India Evil India Pvt Ltd Full time

    A customer service associate is a professional who interacts with customers on behalf of a company, providing information about products and services, resolving issues, and addressing concerns. The job role of a customer service associate typically involves: - Responding to customer inquiries: A customer service associate must be able to answer questions...

  • VIP Excellence Support Manager

    3 weeks ago

    Bengaluru, India Schneider Electric Full time

    Lead DCS 3 Phase UPS product Sustaining Engineering Team to find the Root Cause Analysis for issues faced at UPS Products installed at VIP Customer Sites. Be agile and support UPS Product squads to resolve VIP Customer issues & resolve Global EE Crisis for Critical Components of UPS Products. Roles And Responsibilities • RCA for all the Customer issues &...

  • VIP Excellence Support Manager

    4 weeks ago

    Bengaluru, India Schneider Electric Full time

    Lead DCS 3 Phase UPS product Sustaining Engineering Team to find the Root Cause Analysis for issues faced at UPS Products installed at VIP Customer Sites. Be agile and support UPS Product squads to resolve VIP Customer issues & resolve Global EE Crisis for Critical Components of UPS Products. Roles And Responsibilities • RCA for all the Customer issues &...

  • VIP Excellence Support Manager

    3 weeks ago

    Bengaluru, Karnataka, India Schneider Electric Full time

    Lead DCS 3 Phase UPS product Sustaining Engineering Team to find the Root Cause Analysis for issues faced at UPS Products installed at VIP Customer Sites. Be agile and support UPS Product squads to resolve VIP Customer issues & resolve Global EE Crisis for Critical Components of UPS Products. Roles And Responsibilities RCA for all the Customer issues &...

  • VIP Excellence Support Manager

    4 weeks ago

    Bengaluru, Karnataka, India Schneider Electric Full time

    Lead DCS 3 Phase UPS product Sustaining Engineering Team to find the Root Cause Analysis for issues faced at UPS Products installed at VIP Customer Sites. Be agile and support UPS Product squads to resolve VIP Customer issues & resolve Global EE Crisis for Critical Components of UPS Products. Roles And Responsibilities RCA for all the Customer issues &...