Vip Customer Service Associate
5 months ago
**About IntouchCX**
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
**As a VIP Customer Service Associate, You Will**
- Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat.
- Proactively engage customers via social media to encourage participation in upcoming sales events.
- Quickly and and effectively build rapport with customers, diagnose, and resolve issues
- Engage with VIP players through 1:1 interaction to increase sales and customer retention.
- Moderate the forums: flag posts, monitor Bugs & Issues category, review escalations from moderators.
- Engage in Social Media monitoring and moderation (Facebook, Instagram, and Twitter accounts),
- Perform Beta feedback summary and analysis.
- Quickly and effectively build rapport with customers, as well as understanding customer needs and requests.
- Provide great service without escalations and create an overall excellent customer experience for VIP players.
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction
**As a VIP Customer Service Associate, You Have**
- A post-secondary degree in any major
- 1- 4 years of customer service experience
- Fluency in spoken and written English
- Excellent reading comprehension and writing skills
- The ability to think critically on assigned projects, ask questions, and work with a positive and flexible attitude
- A sense of professionalism and ability to develop good relationships
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
- Strong analytical skills and attention to detail
- A flexible schedule - Must be okay to work nights
- The ability to multitask, prioritize, and meet timelines on deliverables.
- The willingness to keep abreast of new updates, issues and resolutions
**Benefits of working as a VIP Customer Service**:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance
**Flexible to work in Rotational Shifts**
**Interview mode - Face to Face Interview**
- **Contact Detail**_
- **HR Gayatri
- 7406234123**_
**Job Type**: Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
-
Vip Customer Service Associate
5 months ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
-
Vip Customer Service Associate
2 months ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
-
Vip Customer Service Associate
5 months ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
-
Vip Customer Service Associate
5 months ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
-
Vip Customer Service Associate
3 months ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
-
Customer Service Associate
2 months ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeJob Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...
-
Customer Service Executive
5 months ago
Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full timeHi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...
-
Customer Support Associate
2 months ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeCustomer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...
-
Customer Service Representative
5 months ago
Bengaluru, India Quick customer electronic service Full timeCustomer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...
-
Customer Services-associate
5 months ago
Bengaluru, Karnataka, India Quess IT Staffing Full time**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...
-
Customer Service Associate
2 months ago
Bengaluru, Karnataka, India Rao Holidays Full time**Job Description: Customer Service Associate** **Designation**: Customer Service Associate **Type**: Full-Time **Qualifications**: - Any Graduation - ASPPA Certification (preferred) **Years of Experience**: - 1 to 3 years of experience in customer service - 3+ years of experience in the US Retirement Services domain (Defined Contributions) with a focus...
-
Customer Service Associate
5 months ago
Bengaluru, Karnataka, India Wroots Global Private Limited Full time**Hiring for Customer Service Associate (CSA) Voice** Dear Applicant, We are actively hiring for the role of Customer Support Associate, WorkSpace: Work from Office Language: English (additional languages may be required) Roles And Responsibility: Having daily interactions with the customer to handle issues from end to end via call Going the extra mile...
-
Diamond Customer Support
5 months ago
Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full timeJD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...
-
Diamond Customer Support
5 months ago
Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full timeJD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...
-
Customer Service Associate
5 months ago
Bengaluru, Karnataka, India Cytiva Full time#LI-VK1 **Be part of something altogether life-changing!** Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you...
-
Customer Service Associate
2 weeks ago
Bengaluru, Karnataka, India Blown - India's First Salon & Wine Bar Full time**Job Overview** Our Customer Service department is looking for a passionate and experienced individual to work as a Customer Service Associate. In addition to this, you will also be responsible for providing all the necessary information about the products and services. You should be documenting the details of the calls for future reference. We take...
-
Customer Service Associate
5 months ago
Bengaluru, Karnataka, India IntouchCX Full time**We are currently Hiring for Customer Service Associate (CSA) Non-Voice** **Contact HR Richard** **Phone number 8147091021 The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: communications - Building credibility and trust with the customer by empathizing with their problem in words - Proactively understanding their...
-
Customer Service Associate
2 months ago
Bengaluru, Karnataka, India IntouchCX Full time**We are currently Hiring for Customer Service Associate (CSA) Non-Voice** **Contact HR Richard** **Phone number 8147091021** The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: **communications** Building credibility and trust with the customer by empathizing with their problem in words **Proactively understanding their...
-
Customer Service Associate
2 months ago
Bengaluru, Karnataka, India IntouchCX Full time**We are currently Hiring for Customer Service Associate (CSA) Non-Voice** **Contact HR Richard** **Phone number 8147091021** The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: **communications** Building credibility and trust with the customer by empathizing with their problem in words **Proactively understanding their...
-
Customer Service Associate
5 months ago
Bengaluru, Karnataka, India Tapprs Ventures India Full timeTapprs is a casual place to work at. We don't look at academic qualifications - we look for attitude, enthusiasm and integrity. However, we are serious about customer service and need people who can put the customer ahead of everything else. We won't sugarcoat - rentals business is a monotonous job at times and needs people who don't mind that, have high...