Customer Service Associate

7 months ago


Bengaluru Karnataka, India Ready2Hire HR Consulting- Recruitment & Staffing Company Full time

**Role - Customer Service Associate:

-**:

- Take full ownership and accountability of the assigned tasks
- Resolution & closures of tasks as per defined TAT - Consumer
- Recording of data with accuracy on Tools set up for the department
- Go beyond an extra mile for any issue resolution by liaising with internal stakeholders
- Provide WOW customer experience on every single interaction through any mode of communication while dealing with Customers.

**Successful Applicants:

-**:

- Excellent Written & Verbal communications in English and Hindi (Must have) Tamil/Telugu /Malayam(plus)
- Taking full Ownership & Accountability of issue resolution for driving Customer.
- A ‘Go Getter’ who would very carefully - Listen, Resolve, Escalate and ‘Be the Reason’, for driving Customer Happiness, Centricity and Obsession

**Salary**: ₹250,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)
- Customer service: 1 year (preferred)
- Inbound voice: 1 year (preferred)
- Outbound sales: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Telugu (preferred)
- Malayalam (preferred)
- Marathi (preferred)

Work Location: In person

**Speak with the employer**

+91 8734962782



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