Process Manager/Senior Manager

1 month ago


Delhi, India iimjobs Full time

Process Manager & Senior Manager - Strategy || e commerce


Education: Graduation from Top Colleges with at least 5 years Post Qualification experience or Post Graduates from Top Tier B Schools (Full Time Classroom program pass outs only) with at least 3 years Post Qualification Experience
Experience: In Process Definition / Project Management

- Preferably in customer experience related projects or process management / implementation in retail ecommerce, consulting or public digital infrastructure assets.

- Should have developed a fair understanding of overall business processes and have participated in scale of business through process definition / improvement.

Location: New Delhi

Skill Sets:

- Deft at Project Management with both internal as well external stakeholders.

- Ability to convert activities into defined processes with consensus from both external and internal stakeholders.

- Attention to detail and logical reasoning to identify gap in existing process and redefine business processes wherever necessary.

- Presentation skills are essential to summarise and represent relevant areas for discussion, summarise progress and present solutions as well as scale up approach to both internal and external leaders.

- Ability to identify objective parameters to assess functional and business performance. Also expected to translate metrics into pieces for analytics-based assessment and conversion to dashboards for day to day as well as periodic monitoring.

What You will do:

- Drive and own Operational Performance Improvement of APPs on the network

- Assess APPs proposing to join the network objectively on readiness for handling customer experience - both buy as well as sell side

- Translate improvements identified or required into SOPs / Guidance Notes

- Identify Gaps in Specs / Process of interaction between APPs on network and eliminate or minimise these gaps through Spec enhancement or drive process changes at APP end

- Pre-emptively identify areas of inter APP disputes or challenges in APP operations resulting in customer issues

- Definition & implementation of Process of Ongoing Operations team working.


  • Psychologist

    1 month ago


    Delhi, India Mind Sight Manager Full time

    **Eligibility**: Master's Degree in Clinical Psychology with 3 plus years experience after master's in Anxiety spectrum disorder or in OCD management. A. Do not have any other engagement, like academic, private practice or another job B. Have a clear understanding of human development and challenges in life C. Have clear understanding of OCD recovery...

  • Video Editor

    1 month ago


    delhi, India THE CHANNEL MANAGER Full time

    Role DescriptionThis is a full-time remote role for a Professional Video Editor. The Professional Video Editor will be responsible for editing and producing video content for various platforms including social media, websites, and television. The Professional Video Editor will also collaborate with cross-functional teams to create engaging and innovative...


  • Delhi, India THE CHANNEL MANAGER Full time

    Role DescriptionThis is a full-time remote role for a Professional Video Editor. The Professional Video Editor will be responsible for editing and producing video content for various platforms including social media, websites, and television. The Professional Video Editor will also collaborate with cross-functional teams to create engaging and innovative...

  • Senior Manager

    5 hours ago


    Delhi, Delhi, India timesjobs Full time

    JOB DETAILS1 Develop and maintain secure virtual environments and company IT infrastructure2 Plan, direct and design the companys IT infrastructure while simultaneously managing and developing the IT team responsible for maintaining that infrastructure3 Implement and enhance robust processes and prodecures4 Ensure all corporate complainces are maintained5...


  • delhi, India Kosh Innovations private limited Full time

    Company DescriptionWe Kosh Innovations private limited is largest manufacturer of plastic products and supply various OEE customers, and having facilities across India.Role DescriptionThis is a full-time on-site role in Pune for a Senior Production Manager. The Senior Production Manager will be responsible for overseeing the production process, ensuring...

  • Senior Manager

    12 hours ago


    delhi, India Top MNC Jobs with High Salary Full time

    Job DescriptionResponsibilities:BlackLine Implementation:Lead or participate in the implementation of BlackLine solutions across various client organizations.Configure the BlackLine platform to meet specific client needs and workflows.Integrate BlackLine with existing ERP systems and other financial applications.Design and implement best practices for...


  • new delhi, India Oracle Full time

    Job Overview -We are looking for an experienced Quality Manager to ensure that our services meet all necessary requirements before they reach to senior management.The Quality Manager, or Quality Assurance Manager, will inspect the final KPI data to make sure dashboard has been built with compliance to Oracle Process standards and meets internal customer...

  • Senior Manager

    1 month ago


    Delhi, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Assistant Manager

    4 days ago


    delhi, India Antara Senior Care Full time

    AGEasy by Antara is a leading Direct-to-Consumer (D2C) brand fully owned subsidiary of Max Group. We're a fast-paced and growing company, and we're looking for a talented Assistant Manager Category to join our team in the consumer electronics space.Responsibilities:Partner with the Category Lead to develop and execute strategic plans for assigned consumer...

  • Senior Manager

    1 month ago


    delhi, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...


  • delhi, India Aston Processors Limited Full time

    Company DescriptionAston Processors Limited is a renowned metal recycling company located in Mumbai. We specialize in the processing, trading, and distribution of a wide range of goods, including Non-ferrous Metals such as Copper and Aluminium. We manufacture high-grade Copper continuous casting rods which has uniform electrical conductivity more than 100...


  • Delhi, India Antara Senior Care Full time

    AGEasy by Antara is a leading Direct-to-Consumer (D2C) brand fully owned subsidiary of Max Group. We're a fast-paced and growing company, and we're looking for a talented Assistant Manager Category to join our team in the consumer electronics space.Responsibilities:- Partner with the Category Lead to develop and execute strategic plans for assigned consumer...


  • Delhi, India Iris Software Inc. Full time

    Experience – 15+ years Location Gurgaon JD: Duties and Responsibilities: Lead the planning and execution of IT programs and projects, ensuring alignment with organizational goals and objectives. Define project scope, goals, and deliverables in collaboration with stakeholders. Develop and maintain project plans, schedules, and budgets. Identify and manage...

  • Senior Manager

    2 weeks ago


    Delhi, India Talentgigs Full time

    Job Title: Senior Manager - Mortgage OperationsCompany: Consolidated Analytics Private LimitedLocation: ChennaiJob Type: Full-timeShift Timing: Night Shifts (7:30 pm – 4:30 am)Experience: 15-20 yearsJob Description:Consolidated Analytics Private Limited is seeking a dynamic and experienced Senior Manager to oversee and lead various aspects of the mortgage...


  • new delhi, India Aston Processors Limited Full time

    Company DescriptionAston Processors Limited is a renowned metal recycling company located in Mumbai. We specialize in the processing, trading, and distribution of a wide range of goods, including Non-ferrous Metals such as Copper and Aluminium. We manufacturehigh-grade Copper continuous casting rodswhich has uniform electrical conductivity more than 100 and...


  • Delhi, India Workassist Full time

    Job DetailsJob Type : Full TimeRole : ExperiencedMin Salary : 20 LakhMax Salary : 34 LakhExperience : 5 to 10 YrsLocality : BangaloreEligibility : Masters / Post GraduationCompany : Retail CompanyCategory : RetailNote: This is a requirement for one of the Workassist Hiring PartnerRole DescriptionThis is a full-time on-site role for a Senior Customer Service...


  • delhi, India Sterling Holiday Resorts Limited Full time

    Role/ Position: Manager/ Senior Manager – HR OperationsLocation: Okkiyampettai, ChennaiWork Experience: 10 to 15 yearsPast Industry Experience: Service Industry (Hospitality/ Retail/ Healthcare/ Aviation/ FMCG)Role Description: As the Manager/ Senior Manager - HR Operations, you will be responsible for overseeing various HR operational functions and...

  • Process Manager

    2 weeks ago


    Delhi, India IndusInd Bank Full time

    Strategic / Managerial Responsibilities Managing partners across MF, PMS, AIF, Bonds, off shore investments, NPS, SGB, etc Process development & management for Investment products Audit, Compliance & Regulatory management for Investment products Core responsibilities Regulatory circulars & Process Implementation Process & Compliance & Certification Adherence...


  • delhi, India Altum Credo Home Finance Private Limited Full time

    Company DescriptionAltum Credo Home Finance Private Limited is a registered Home Finance Company with the National Housing Bank. Our primary objective is to address the home finance needs of customers belonging to Low and Medium Income Groups, focusing on the Urban-periphery and Semi-Urban Areas of India. We are committed to providing financial accessibility...

  • Senior Manager

    2 days ago


    Delhi, India Talentgigs Full time

    Job Title: Senior Manager - Mortgage OperationsCompany: Consolidated Analytics Private LimitedLocation: ChennaiJob Type: Full-timeShift Timing: Night Shifts (7:30 pm – 4:30 am)Experience: 15-20 yearsJob Description:Consolidated Analytics Private Limited is seeking a dynamic and experienced Senior Manager to oversee and lead various aspects of the mortgage...