Process Excellence Manager

2 weeks ago


new delhi, India Oracle Full time
Job Overview -We are looking for an experienced Quality Manager to ensure that our services meet all necessary requirements before they reach to senior management.
The Quality Manager, or Quality Assurance Manager, will inspect the final KPI data to make sure dashboard has been built with compliance to Oracle Process standards and meets internal customer expectations. A great quality manager is thorough and observant with an eye for detail.They must fully understand the requirements Oracle service and have a sense of responsibility towards our potential process improvement and reduce cost to the company.The goal is to help preserve our world class service by ensuring that 100% quality services are capable to drive sustainable growth.
Job Responsibilities -Understand oracle process flow and develop effective quality control processes via VSMLeading Large Scale End to End Process Transformation Projects GloballySupervise quality team and provide guidance and feedbackOversee all process development procedures to identify deviations from quality standardsInspect final KPI data and compare with GOAL/objectivesKeep accurate documentation and perform statistical analysisSolicit feedback from internal customers to assess whether their requirements are metSubmit detailed reports to appropriate executivesBe on the lookout for opportunities for improvement and develop new efficient procedures
Job Requirements -Must be BB (black belt credited from reputed organization)Have completed at least 4 master black belt projectsProven experience as quality manager (10+ years)Conscientious and responsibleA keen eye for detail and a results driven approachOutstanding communication skillsExcellent organizational and leadership skillsProficient in MS OfficeIn depth understanding of quality control procedures and relevant legal standardsExcellent math abilities and working knowledge of data analysis/statistical methodsBSc/ B.tech/B.E in business administration or relevant fieldCertification of quality control is a strong advantage (ISO 9000 etc.)Proficient in Minitab, Data Science analytics…etc
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