Customer Service Representative
3 weeks ago
Customer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional, customer-focused attitude.Key ResponsibilitiesCustomer InteractionRespond to customer inquiries via phone, email, chat, or in-person.Provide accurate information about products, services, and company policies.Handle customer complaints with professionalism and empathy.Issue ResolutionIdentify customer needs and provide appropriate solutions.Troubleshoot issues and escalate complex problems to higher support levels.Follow up with customers to ensure complete resolution.Order & Account ManagementAssist customers with order placement, returns, refunds, and account updates.Maintain accurate customer records in CRM systems.Documentation & ReportingLog all interactions, issues, and resolutions in the CRM.Prepare daily or weekly summaries of customer concerns and trends.Product KnowledgeStay updated on product features, updates, and company policies.Educate customers on how to use products or services effectively.Team CollaborationWork closely with sales, technical support, and operations teams.Participate in team meetings and training sessions for continuous improvement.Required Skills & QualificationsHigh school diploma or equivalent; associate degree preferred.Excellent verbal and written communication skills.Strong problem-solving and multitasking abilities.Basic computer skills; experience with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-centric mindset.
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Customer Service Representative
1 day ago
India Zanda Financial Services (PVT) Limited Full timeJob Description Company Description Zanda Financial is a financial technology company committed to offering convenient and secure inclusive financial services. With a focus on empowering individuals, particularly small entrepreneurs and self-employed individuals, Zanda Financial provides tools to enhance livelihoods and support business growth. By fostering...
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Customer Service Representative
3 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Representative
1 day ago
india beBeeProblem Full timeAbout UsWe're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending.Customer Service Representative RoleThis role requires problem-solving, collaboration, and ensuring customers feel heard, valued, and supported. The mission is to manage customer conversations with care and precision, exceeding...
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Customer Service Representative
2 weeks ago
India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
3 weeks ago
india Snaphunt Full timeThe Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...
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Customer Service Representative
3 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
3 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Customer Service Representative
2 weeks ago
India CareerUS Solutions Full timeJob Description Customer Service Representative Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong...
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Customer Service Representative
1 week ago
india EDHR Full timeCompany OverviewEDHR is a leading Human Resources Services company specializing in education-based recruitment. By connecting qualified candidates with ideal job opportunities, we serve the unique needs of educational organizations. Our headquarters are in Bangalore, Karnataka, and we leverage advanced matching algorithms and a broad network to provide a...
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Customer Service Representative
5 days ago
India Venture Smarter Full timeVenture Smarter was founded by experts in law finance and strategy who saw a need for a more holistic approach to business consultancy United by core values of innovation integrity and impact we offer a 360-degree suite of solutions tailored to each client s needs Over the years we ve successfully guided businesses through growth market transitions and legal...