Customer Service Representative
4 hours ago
Job Description Customer Service Representative Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism. Key Responsibilities 1. Customer Support - Respond to customer inquiries via phone, email, or chat in a timely manner. - Provide accurate information regarding products, services, and policies. - Handle customer complaints and provide appropriate solutions. 2. Issue Resolution - Identify customer needs and provide the best possible resolution. - Escalate complex issues to supervisors or technical teams when necessary. - Follow up with customers to ensure issues are fully resolved. 3. Documentation & Reporting - Maintain detailed records of customer interactions in CRM systems. - Update customer accounts and process orders, returns, or requests. - Generate daily/weekly reports as needed. 4. Product & Policy Knowledge - Stay updated on company products, services, and new launches. - Understand and communicate company policies clearly to customers. 5. Team Collaboration - Coordinate with sales, operations, and technical teams to resolve customer issues. - Participate in team meetings, training, and performance reviews. Required Skills & Qualifications - High school diploma or equivalent; associate degree preferred. - Strong communication skills (verbal & written). - Ability to multitask, prioritize, and manage time effectively. - Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk). - Positive attitude and customer-focused mindset.
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Customer Service Representative
3 weeks ago
India Magnum Group Full timeJob Description Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with a workforce of over 2000. Specializing in BPO-BPM services, Contact Centers, HRO, IT solutions, Utility & Security Management, and Operations & Maintenance, Magnum Group has a strong presence...
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Customer Service Representative
1 week ago
India Bloom Consulting Services Full time**Customer Service Representative ( Job ID : 000000340 )**: NA Experience **0 - year** Offered Salary Notice Period **Not Disclosed** - Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To...
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Customer Service Representative
1 week ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
1 week ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Representative
1 week ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
2 weeks ago
india Snaphunt Full timeThe Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...
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Customer Service Representative
4 days ago
India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
1 week ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
1 week ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Customer Service Representative
1 week ago
India Atlas Primary Full time**About the Customer Service Representative Position**: The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. Problem-solving also comes naturally to Customer Service Representatives. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem. Your...
