Customer Service Representative
3 hours ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional, customer-focused attitude. Key Responsibilities Customer Interaction Respond to customer inquiries via phone, email, chat, or in-person. Provide accurate information about products, services, and company policies. Handle customer complaints with professionalism and empathy. Issue Resolution Identify customer needs and provide appropriate solutions. Troubleshoot issues and escalate complex problems to higher support levels. Follow up with customers to ensure complete resolution. Order & Account Management Assist customers with order placement, returns, refunds, and account updates. Maintain accurate customer records in CRM systems. Documentation & Reporting Log all interactions, issues, and resolutions in the CRM. Prepare daily or weekly summaries of customer concerns and trends. Product Knowledge Stay updated on product features, updates, and company policies. Educate customers on how to use products or services effectively. Team Collaboration Work closely with sales, technical support, and operations teams. Participate in team meetings and training sessions for continuous improvement. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Basic computer skills; experience with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-centric mindset.
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Customer Service Representative
2 weeks ago
India Magnum Group Full timeJob Description Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with a workforce of over 2000. Specializing in BPO-BPM services, Contact Centers, HRO, IT solutions, Utility & Security Management, and Operations & Maintenance, Magnum Group has a strong presence...
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Customer Service Representative
24 hours ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
11 hours ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
11 hours ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Representative
2 days ago
india Snaphunt Full timeThe Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...
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Customer Service Representative
3 hours ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Customer Service Representative
2 weeks ago
India Marsion Tech Full timeJob Description We're seeking a Customer Service Representative to join our remote support team. You'll serve as the first point of contact for customers, ensuring inquiries are handled efficiently, professionally, and with empathy. The ideal candidate is customer-focused, tech-savvy, and enjoys solving problems. Key Responsibilities - Respond to customer...
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Customer Service Representative
2 weeks ago
India Bloom Consulting Services Full timeNA Experience **0 - year** Offered Salary Notice Period **Not Disclosed** Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To initiate a video verification in case of any alarm/ticket.
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Customer Service Representative
2 weeks ago
India Bloom Consulting Services Full timeNot Disclosed Experience **0 - Year** Offered Salary **Lakh** Notice Period **Not Disclosed** Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To initiate a video verification in case of any...
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Customer Service Representative
4 weeks ago
Ahmedabad, Gujarat, India, Gujarat the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...
