Customer Service Representative
3 weeks ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism. Key Responsibilities 1. Customer Support Respond to customer inquiries via phone, email, or chat in a timely manner. Provide accurate information regarding products, services, and policies. Handle customer complaints and provide appropriate solutions. 2. Issue Resolution Identify customer needs and provide the best possible resolution. Escalate complex issues to supervisors or technical teams when necessary. Follow up with customers to ensure issues are fully resolved. 3. Documentation & Reporting Maintain detailed records of customer interactions in CRM systems. Update customer accounts and process orders, returns, or requests. Generate daily/weekly reports as needed. 4. Product & Policy Knowledge Stay updated on company products, services, and new launches. Understand and communicate company policies clearly to customers. 5. Team Collaboration Coordinate with sales, operations, and technical teams to resolve customer issues. Participate in team meetings, training, and performance reviews. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Strong communication skills (verbal & written). Ability to multitask, prioritize, and manage time effectively. Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-focused mindset.
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Customer Service Representative
1 day ago
India Zanda Financial Services (PVT) Limited Full timeJob Description Company Description Zanda Financial is a financial technology company committed to offering convenient and secure inclusive financial services. With a focus on empowering individuals, particularly small entrepreneurs and self-employed individuals, Zanda Financial provides tools to enhance livelihoods and support business growth. By fostering...
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Customer Service Representative
3 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
3 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Representative
1 day ago
india beBeeProblem Full timeAbout UsWe're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending.Customer Service Representative RoleThis role requires problem-solving, collaboration, and ensuring customers feel heard, valued, and supported. The mission is to manage customer conversations with care and precision, exceeding...
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Customer Service Representative
3 weeks ago
india Snaphunt Full timeThe Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...
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Customer Service Representative
2 weeks ago
India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
3 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
2 weeks ago
India CareerUS Solutions Full timeJob Description Customer Service Representative Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong...
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Customer Service Representative
1 week ago
india EDHR Full timeCompany OverviewEDHR is a leading Human Resources Services company specializing in education-based recruitment. By connecting qualified candidates with ideal job opportunities, we serve the unique needs of educational organizations. Our headquarters are in Bangalore, Karnataka, and we leverage advanced matching algorithms and a broad network to provide a...
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Customer Service Representative
5 days ago
India Venture Smarter Full timeVenture Smarter was founded by experts in law finance and strategy who saw a need for a more holistic approach to business consultancy United by core values of innovation integrity and impact we offer a 360-degree suite of solutions tailored to each client s needs Over the years we ve successfully guided businesses through growth market transitions and legal...
