Inside Sales Team Lead

4 weeks ago

Gurugram, India Suraasa Full time

Company Overview

Suraasa is a multi-national EdTech company that empowers school teachers by helping them super-charge their career growth and inspire millions of youth to become high-impact, high-achieving, and high-earning motivated teachers.

Winning the trust of some of the most ambitious government bodies in the world, we are one of the very few firms globally contributing to UN SDG 4: target 4.c of Increasing Number of Qualified Teachers to deliver Quality Education’s worldwide.

Suraasa is founded by a visionary team of global pedagogy experts, industry’s leading technologists, the world’s top MBAs, top Management Consultants, and counsellors in the industry

Before launching Suraasa, the passionate team has been recognized as “India’s Best Teacher Training Company” award thrice-in-a-row and gained the trust of 75,000+ teachers from 1600+ schools from 21 states of India. Check out our initial journey here: YourStory.

We are looking for the next outstanding person to join our fast-growing team and make millions of teachers and school children smile every day.

Apply now We can’t wait to meet you and start this incredible journey together


TEAM LEAD - INSIDE SALES


Overview:

We are seeking a dynamic and experienced Team Lead - Inside Sales to join our growing sales team. The successful candidate will be responsible for leading a team of inside sales counsellors, driving sales performance, and ensuring exceptional customer service. This role requires a strategic thinker with excellent leadership skills, a strong sales background, and the ability to motivate and guide a team to achieve their sales targets.


Responsibilities:

  • Team Leadership:

- Lead, mentor, and manage a team of inside sales counsellors.

- Foster a positive and high-performance team culture.

- Conduct regular team meetings and training sessions.

  • Sales Performance:

- Develop and implement effective sales strategies to achieve and exceed sales targets.

- Monitor team performance and provide ongoing coaching and feedback.

- Analyze sales metrics and generate reports to track progress and identify areas for improvement.

  • Operational Excellence:

- Oversee daily operations of the inside sales team to ensure efficient workflow.

- Maintain accurate records of sales activities and customer interactions in CRM systems.

- Collaborate with other departments to streamline processes and improve overall efficiency.

  • Cross-Functional Collaboration:

- Work closely with marketing, product development, and customer support teams to align sales efforts with overall company objectives.

- Provide feedback from the sales team to help shape product offerings and marketing initiatives.

  • Sales Strategy:

- Collaborate with senior management to develop and execute effective sales strategies and campaigns.

- Monitor sales metrics and analyze performance data to identify areas for improvement.

- Ensure the team adheres to company policies and procedures, including sales processes and CRM utilization.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
  • Minimum of 5+ years of experience in an inside sales role, with at least 1 year in a supervisory position, preferably in the Ed-Tech sector.
  • Proven track record of achieving sales targets and driving team performance.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficient in using CRM software and other sales tools.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving skills and attention to detail.

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