Lead Salesforce Business Analyst

Found in: Talent IN C2 - 2 weeks ago


Bengaluru, India StaffRex Info Solutions Pvt Ltd Full time
Overview:The LeadSalesforce Business Analyst plays a crucial role in ourorganization overseeing the implementation and enhancement ofSalesforce systems to support various business functions. Thisposition is instrumental in driving innovation process improvementsand maximizing the functionality of Salesforce to meet the needs ofour stakeholders. The Lead Salesforce Business Analyst collaboratesclosely with crossfunctional teams to gather requirements designsolutions and ensure successful delivery of Salesforceprojects.KeyResponsibilities:
  • Lead and manageSalesforce implementation projects from inception todelivery
  • Collaborate with stakeholders togather and analyze business requirements
  • Designand develop scalable solutions within Salesforce CRMplatform
  • Conduct workshops training and usersupport to drive adoption of Salesforcesystems
  • Perform data migration integration andcustomization to meet business needs
  • Developand maintain documentation related to Salesforce configurations andcustomizations
  • Lead and mentor a team ofbusiness analysts in Salesforce bestpractices
  • Collaborate with technical teams forsystem integration and customizationrequirements
  • Conduct regular system audits andperformance tuning to ensure optimalfunctionality
  • Provide strategic input onSalesforce roadmap and futureenhancements
RequiredQualifications:
  • Bachelors degree inBusiness Administration Computer Science or relatedfield
  • Salesforce Certified Administrator andSalesforce Certified Platform AppBuilder
  • Minimum of 5 years of experience inSalesforce business analysis andimplementation
  • Demonstrated expertise inconfiguring and customizing SalesforceCRM
  • Proven experience in leading Salesforceprojects and managing crossfunctionalteams
  • Strong understanding of CRM principlesand best practices
  • Excellent problemsolving andanalytical skills
  • Ability to communicateeffectively with technical and nontechnicalstakeholders
  • Experience with Agile projectmanagement methodologies
  • Knowledge ofSalesforce Lightning platform is aplus

salesforce,businessanalysis,projectmanagement,crm,projects,teams,design,functionality,integration,adoption,agile,agileproject management


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