Lead Salesforce Business Analyst

3 weeks ago


Bengaluru, India StaffRex Info Solutions Pvt Ltd Full time
Overview: The LeadSalesforce Business Analyst plays a crucial role in ourorganization overseeing the implementation and enhancement ofSalesforce systems to support various business functions. Thisposition is instrumental in driving innovation process improvementsand maximizing the functionality of Salesforce to meet the needs ofour stakeholders. The Lead Salesforce Business Analyst collaboratesclosely with crossfunctional teams to gather requirements designsolutions and ensure successful delivery of Salesforceprojects. KeyResponsibilities:

Lead and manageSalesforce implementation projects from inception todeliveryCollaborate with stakeholders togather and analyze business requirementsDesignand develop scalable solutions within Salesforce CRMplatformConduct workshops training and usersupport to drive adoption of SalesforcesystemsPerform data migration integration andcustomization to meet business needsDevelopand maintain documentation related to Salesforce configurations andcustomizationsLead and mentor a team ofbusiness analysts in Salesforce bestpracticesCollaborate with technical teams forsystem integration and customizationrequirementsConduct regular system audits andperformance tuning to ensure optimalfunctionalityProvide strategic input onSalesforce roadmap and futureenhancementsRequiredQualifications:

Bachelors degree inBusiness Administration Computer Science or relatedfieldSalesforce Certified Administrator andSalesforce Certified Platform AppBuilderMinimum of 5 years of experience inSalesforce business analysis andimplementationDemonstrated expertise inconfiguring and customizing SalesforceCRMProven experience in leading Salesforceprojects and managing crossfunctionalteamsStrong understanding of CRM principlesand best practicesExcellent problemsolving andanalytical skillsAbility to communicateeffectively with technical and nontechnicalstakeholdersExperience with Agile projectmanagement methodologiesKnowledge ofSalesforce Lightning platform is aplussalesforce,businessanalysis,projectmanagement,crm,projects,teams,design,functionality,integration,adoption,agile,agileproject management

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