Assistant Manager-Service

4 weeks ago


New Delhi, India KONE Full time

Customer relationship management
• Accountable for customer satisfaction through quality of service and precise communication
• Accountable for equipment safety and performance
• Accountable for selling service repairs
• Accountable for the sales lead volume, quality, and further processing of sales leads
• Accountable for resolving customer service quality complaints
• Accountable for resolving customers invoicing complaints related to maintenance operations
Service operations
• Accountable for the end-users, the sites and the technicians safety
• Accountable for the delivery of service according to the service contract requirements, the time limits, the KONE quality standards and the local regulations
• Accountable for the control of the field operations costs and CMII
• Accountable for callouts and service repairs sales
• Responsible for proximity stock content & value
• Accountable for managing the third party inspections visits and follow-up actions
• Validates the service contract technical terms with the salesperson
• Accountable for supporting the maintenance of any foreign equipment coming into the LIS base
• Responsible for helping the KC3 solving technician callout assignment conflicts (priorities)
• Accountable for solving and closing the open callouts and reacting in case of stopped equipment and/or safety issues
• Accountable for reducing the callouts in his area
• Accountable for reviewing callout and service repairs invoices that are not automatically invoiced
• Accountable for the timely completion of the planned maintenance visits
• Accountable for the planned maintenance scheduling and optimized routing
• Responsible for performing site audits
• Responsible for investigating accidents and following company policy on evidence custody and internal reporting.
• Responsible for the control and authorization of overtime
People management / Leadership
• Accountable for the performance of his assigned technicians
• Accountable for maintenance technicians motivation and competence development
• Accountable for determining and checking technicians performance objectives
• Accountable for communication to his technicians
• Accountable for managing technician absences and back-up, and callout technician scheduling
• Accountable for technician timesheet validation prior to payroll
• Accountable for equipment assignment to technician and technician workload balancing
• Responsible of defining the technician capacity need and for the technician hiring and selection process
• Accountable for defining, authorizing replacement , managing technician’s tools, vans, phone/PDA and instruments

Read more on



  • New Delhi, India First Choice Consultant Service Full time

    **Job Profile**: Optical Sales Executive **Salary**: 20,000 to 25,000 **Qualification**:10th to B.A. **Experience should be 6 months for optical sales.** **Inter View Location**:Moti Nagar, New Delhi **Job Location**: Delhi NCR for stores **Job Descriptions**: Merchandising frames,lenses, and eyewear accessories. Provide assistance to the Optometrist...

  • Assistant Manager

    3 days ago


    Delhi, India Shinpo Engineering Pte Ltd Full time

    Company DescriptionShinpo Engineering Pte Ltd is a Singapore and India-based company that offers a one-stop solution for high-quality Mechanical, Electrical, Refrigeration, and Hydraulic repair services to Marine and Offshore Industry . They specialize in pipe repairs and fabrication, accommodation/hull painting, insulation work, engine overhaul, hydraulic...

  • Assistant Manager

    3 days ago


    delhi, India Shinpo Engineering Pte Ltd Full time

    Company DescriptionShinpo Engineering Pte Ltd is a Singapore and India-based company that offers a one-stop solution for high-quality Mechanical, Electrical, Refrigeration, and Hydraulic repair services to Marine and Offshore Industry . They specialize in pipe repairs and fabrication, accommodation/hull painting, insulation work, engine overhaul, hydraulic...


  • New Delhi, India Synergy Consulting, Inc. Full time

    Company DescriptionSynergy Consulting, Inc. is a global leader in Financial and Corporate Advisory, specializing in developing, financing, managing, and delivering Infrastructure Projects. With expertise in advising on path-breaking projects across various infrastructure sectors and geographies, we have worked with numerous private sector clients and...


  • New Delhi, India Synergy Consulting, Inc. Full time

    Company DescriptionSynergy Consulting, Inc. is a global leader in Financial and Corporate Advisory, specializing in developing, financing, managing, and delivering Infrastructure Projects. With expertise in advising on path-breaking projects across various infrastructure sectors and geographies, we have worked with numerous private sector clients and...


  • New Delhi, India Synergy Consulting, Inc. Full time

    Company DescriptionSynergy Consulting, Inc. is a global leader in Financial and Corporate Advisory, specializing in developing, financing, managing, and delivering Infrastructure Projects. With expertise in advising on path-breaking projects across various infrastructure sectors and geographies, we have worked with numerous private sector clients and...


  • New Delhi, India Marriott International Full time

    Job Number 24083370Job Category Sales & MarketingLocation Aloft New Delhi Aerocity, 5B IGI T3 Road, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely...


  • New Delhi, India Triumphh Travel N More Full time

    Company DescriptionTRIUMPHH TRAVEL N MORE is a travel organization specializing in the field of Representation, Sales & Marketing on the B2B platform of the tourism industry. Founded in 2018, TRIUMPHH has gained recognition as one of the finest travel companies. It is headquartered in New Delhi, the capital city of India.Role DescriptionThis is a full-time...


  • New Delhi, India 4 C Supreme Law International Full time

    Company Description 4 C Supreme Law International is a full service law firm offering services in all the major areas of law. www.4csupremelawint.com www.drajaypandey.com www.supremelawnews.com We suggest you enter details here. Role Description This is a full-time on-site role as a Personal Assistant cum Admin Assistant at 4 C Supreme Law International in...


  • New Delhi, India Rajdarbar Group Full time

    Company DescriptionThe Rajdarbar Group is a Real Estate Development Group . The Group has projects ranging from Integrated Urban Township to Large Scale Commercial Complex with IT Parks, Residential Areas and Retails spaces.Role DescriptionThis is a full-time on-site role for an Assistant Marketing Manager at Rajdarbar Group located in New Delhi. The...


  • new delhi, India Rajdarbar Group Full time

    Company Description The Rajdarbar Group is a Real Estate Development Group . The Group has projects ranging from Integrated Urban Township to Large Scale Commercial Complex with IT Parks, Residential Areas and Retails spaces. Role Description This is a full-time on-site role for an Assistant Marketing Manager at Rajdarbar Group located in New Delhi. The...


  • New Delhi, India Rajdarbar Group Full time

    Company DescriptionThe Rajdarbar Group is a Real Estate Development Group . The Group has projects ranging from Integrated Urban Township to Large Scale Commercial Complex with IT Parks, Residential Areas and Retails spaces.Role DescriptionThis is a full-time on-site role for an Assistant Marketing Manager at Rajdarbar Group located in New Delhi. The...

  • Assistant Manager

    2 weeks ago


    Delhi, India Molbio Diagnostics Full time

    Job Description: Assistant Manager Quality Control 1. Monitor and maintain quality control processes and procedures to ensure that products or services meet established quality standards. 2. Quality Assurance: Implement quality assurance practices to prevent defects or errors and to maintain consistent product or service quality. 3. Quality Management...


  • New Delhi, India Triumphh Travel N More Full time

    Company DescriptionTRIUMPHH TRAVEL N MORE is a travel organization specializing in the field of Representation, Sales & Marketing on the B2B platform of the tourism industry. Founded in 2018, TRIUMPHH has gained recognition as one of the finest travel companies. It is headquartered in New Delhi, the capital city of India.Role DescriptionThis is a full-time...


  • New Delhi, India Triumphh Travel N More Full time

    Company Description TRIUMPHH TRAVEL N MORE is a travel organization specializing in the field of Representation, Sales & Marketing on the B2B platform of the tourism industry. Founded in 2018, TRIUMPHH has gained recognition as one of the finest travel companies. It is headquartered in New Delhi, the capital city of India. Role Description This is a...


  • New Delhi, India Triumphh Travel N More Full time

    Company DescriptionTRIUMPHH TRAVEL N MORE is a travel organization specializing in the field of Representation, Sales & Marketing on the B2B platform of the tourism industry. Founded in 2018, TRIUMPHH has gained recognition as one of the finest travel companies. It is headquartered in New Delhi, the capital city of India.Role DescriptionThis is a full-time...


  • new delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DO As part of our GS HR Operations team, you will provide HR administrative support throughout the employee lifecycle for our GS HR hub teams across multiple locations. Identify process gaps & ensure documentation. Will work closely with the HRSS Manager to provide customer excellence and drive productivity.  Responsible for entering and...


  • new delhi, India adidas Full time

    Role – Assistant Store Manager   PURPOSE & IMPACT ON ORGANIZATION:   Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them Identify sales and KPI improvement opportunities and communicate suggestions to store management to...

  • Office Manager

    1 day ago


    New Delhi, India Preferred Hotels & Resorts Full time

    GENERAL SUMMARY A dedicated resource for administration, coordination, and team’s assistance is required to effectively manage administrative work especially as it relates to member hotel servicing across the SAMEA region. ORGANIZATIONAL RELATIONSHIP Under the general supervision of AMD, the Office Manager works closely with SAMEA team members and...

  • Office Manager

    1 day ago


    New Delhi, India Preferred Hotel Group Full time

    GENERAL SUMMARYA dedicated resource for administration, coordination, and team’s assistance is required to effectively manage administrative work especially as it relates to member hotel servicing across the SAMEA region.ORGANIZATIONAL RELATIONSHIPUnder the general supervision of AMD, the Office Manager works closely with SAMEA team members and compatriots...