Office Manager
4 weeks ago
A dedicated resource for administration, coordination, and team’s assistance is required to effectively manage administrative work especially as it relates to member hotel servicing across the SAMEA region.
ORGANIZATIONAL RELATIONSHIP
Under the general supervision of AMD, the Office Manager works closely with SAMEA team members and compatriots within the Administration function globally.
DUTIES & RESPONSIBILITIES
Administrative support with Hotel Onboarding, Partnership & Business Reviews. Support with hotel-facing documentation (collating information, formatting, templatizing). Collation for submissions required by Corporate Office – Scanning and reviewing regional distribution lists, edits to Brand Folios, Access Cards, Magazines, follow-ups for Annual Travel Planning Guide, etc. Support with maintaining regular AR follow-ups in the region. Perform a broad range of necessary administrative functions in support of PTG offices across SAMEA - Coordination with Regus and GSSK (For office or meeting room booking, couriers, paperwork, etc.) for India and any coordination required in Dubai and Cape Town including handling of UPS Account. Day-to-day administrative and logistics-related tasks for smooth functioning of the regional offices. Coordinating with internal PH&R teams in resolving day-to-day administrative and operational issues. Support with additional research work for Development. Assist with scheduling, arranging, and coordinating meetings, appointments, and other similar activities. Maintain par stocks of collateral and other material in regional offices, as required. Assist in planning, organization & execution of regional events – Townhall, Regional meetings, PR meetings, etc. Responsible for CRM-related activities for SAMEA. Maintain requisite databases for the region. Work closely with the regional team on the execution and implementation of any special projects. Support with driving regional Sales & Marketing initiatives to support Member Hotels. Assist in monitoring compliance with Brand Guidelines. Support and coordination with IT team, for equipment sourcing and set up for new employees joining in India.QUALIFICATIONS
Minimum of 7-8 years of administrative assistant, office management support experience and/or business experience. Diploma or equivalent educational certification is required. Strong communication, organization, and multi-task management skills including ability to prioritize effectively. Extreme attention to details, Highest degree of work ethics and professional integrity with ability to adapt to changing priorities Ability to work independently, as well as part of a team, and be pleasant and professional in interactions. Proficiency in Word, Excel and PowerPointWORKING CONDITIONS
Virtual office, located in New Delhi. Currently role will be home-based with scheduled office visits or meetings a few times a month.
PTG REQUIRED TRAINING
1.Orientation
2.PTG and team knowledge
3.CRM & Concur training
4.Education and guidelines of PTG Brand Standards and all programs
5.Training on systems like Preferrednet, Business Portal, IQA, Power BI
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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