Strategic Account Manager
1 month ago
In this role, the candidate will be responsible for achieving the top line nos. for the business by driving strategic business and operational objectives. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate will use his category expertise to drive seller interactions & act as a Voice of Seller influencing Marketplace policies on Seller Fees and Policies, in areas like Reimbursements, Returns, Seller Claims etc. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.
If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you
Key job responsibilities
Business Growth
· Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs.
· Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment.
Relationship Management
· Build and cultivate strong relationships with sellers in your portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
Process Excellence
· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
· Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
BASIC QUALIFICATIONS
- 2+ years of sales experience- Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
- Experience meeting revenue targets and quotas- Experience in e-commerce
- Experience working in a fast-paced and highly cross-functional organization
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