Manager, Account Management, AVS NA

3 weeks ago

Bengaluru, India ADCI - BLR 14 SEZ Full time
About Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About the RoleTeam Manager, Account Management, North America (NA), Work Timings: 3pm-12am ISTAs a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors.AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.Responsibilities Include· Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.· Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers· Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.· Manage end to end goal setting for team to align with organizational goals.· Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.· Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.· Leads recruiting and hiring efforts across direct team and broader organization.· Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.· Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND

BASIC QUALIFICATIONS

- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software- 6+ years of Account management, Vendor management and/or Client management experience- 3+ years of team management experience

PREFERRED QUALIFICATIONS

- 2+ years of digital advertising and client facing roles with a focus on data analysis experience

  • Manager, Account Management, AVS NA

    3 weeks ago

    Bengaluru, India ADCI - BLR 14 SEZ Full time

    About Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site...

  • Sales Executive

    1 month ago

    Bengaluru, Karnataka, India Talent Scout Management Full time

    **Key Account Manager**: - Develop a growth strategy that is focused on both financial gain and customer satisfaction. - Understanding customer business processes, technology needs, and business issues and developing a client solution to meet those needs. - The position entails direct sales of Audio-Visual System Integration projects and services such as...

  • Na

    1 month ago

    Bengaluru, India Women Entrepreneur Network Full time

    **NA** *** Summary Experience Required: **5 - 10 Years** **Location**: **Bangalore** Category: **Management Consulting** NA

  • Na

    1 month ago

    Bengaluru, India Women Entrepreneur Network Full time

    **NA** *** Summary Experience Required: **0 - 2 Years** **Location**: **Bangalore** Category: **Management Consulting** NA

  • Na

    1 month ago

    Bengaluru, India Women Entrepreneur Network Full time

    **na** *** Summary Experience Required: **3 - 7 Years** **Location**: **Bangalore** Category: **Management Consulting** NA

  • Account Manager, US AVS, Paid Selling Partner Services

    4 weeks ago

    Bengaluru, India ADCI - BLR 14 SEZ - F07 Full time

    About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to...

  • AV Solution Architect

    1 week ago

    Bengaluru, India Zyeta Full time

    Zyetais an integrated workspace design and build services firm that specializes in delivering exceptional workspace interiors that leverage the latest thinking in design, workforce experience, and the environment.With our unique combination of people, processes, and technology, we strive to provide our clientele with unparalleled value.We are seeking a...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Staffing Ninja Full time

    Job Description - Manager Key AccountsTitle: Key Account ManagerLocation: BengaluruReports to: Business HeadRequirement:Qualifications: B Tech/BE Electronics/IT background/MBA MarketingCertifications in IT/Certifications in ITES/CTSExperience: Minimum 5+ years in Sales in AV IT SalesCommunication skills in Written and Spoken EnglishTechnical Certifications:...

  • Av Pre Sales

    4 weeks ago

    Bengaluru, India Outsourced well Full time

    Audio-Visual (AV) Designer - Pre-sales Job Description: As an Audio-Visual (AV) Designer in the pre-sales department, your primary responsibility will be to support the sales team by designing and developing comprehensive AV solutions for clients. You will collaborate closely with the sales team and clients to understand their requirements and provide...

  • Manager – Sales

    5 days ago

    Bengaluru, India ARK Infosolutions Pvt. Ltd. Full time

    Location: Mumbai & Bangalore Job Profile: • Meet annual, quarterly, and monthly, sales quota targets. • Build key & long-term relationships with end users. • Engage the Solutions Architect team in regular presentations to customers. • Deliver sales presentations to clients. • Develop and implement strategic sales plans to achieve annual targets...

  • Manager – Sales

    5 days ago

    Bengaluru, India ARK Infosolutions Pvt. Ltd. Full time

    Location: Mumbai & BangaloreJob Profile:• Meet annual, quarterly, and monthly, sales quota targets.• Build key & long-term relationships with end users.• Engage the Solutions Architect team in regular presentations to customers.• Deliver sales presentations to clients.• Develop and implement strategic sales plans to achieve annual targets and...

  • Manager – Sales

    5 days ago

    Bengaluru, India ARK Infosolutions Pvt. Ltd. Full time

    Location: Mumbai & BangaloreJob Profile:• Meet annual, quarterly, and monthly, sales quota targets.• Build key & long-term relationships with end users.• Engage the Solutions Architect team in regular presentations to customers.• Deliver sales presentations to clients.• Develop and implement strategic sales plans to achieve annual targets and...

  • AV Solution Architect

    1 week ago

    Bengaluru, India Zyeta Full time

    Zyeta is an integrated workspace design and build services firm that specializes in delivering exceptional workspace interiors that leverage the latest thinking in design, workforce experience, and the environment.With our unique combination of people, processes, and technology, we strive to provide our clientele with unparalleled value.We are seeking a...

  • AV Solution Architect

    1 week ago

    Bengaluru, India Zyeta Full time

    Zyeta is an integrated workspace design and build services firm that specializes in delivering exceptional workspace interiors that leverage the latest thinking in design, workforce experience, and the environment.With our unique combination of people, processes, and technology, we strive to provide our clientele with unparalleled value.We are seeking a...

  • Senior Cloud Engineer-AVS

    4 days ago

    Bengaluru, India Unisys Full time

    What success looks like in this role:Setting up monitoring, troubleshooting infrastructure components hosted in various cloud environments and Services primarily on AVS.Good knowledge on AVS Cloud services and Operations.Good knowledge on VMware implementation and troubleshooting for datacenter.Experience in Implementing and configuring HCX.Creating and...

  • Manager, Account Management

    2 months ago

    Bengaluru, India ADCI - BLR 14 SEZ - F07 Full time

    About Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site...

  • Pre Sales

    4 weeks ago

    Bengaluru, India RARR Technologies Full time

    **Job Details - Pre Sales - AVS**: **Job ID**: - RARR Job 3351**Job Title**: - Pre Sales - AVS**Job Type**: - Permanent**Job Location**: - Bangalore, Mumbai**Total Experience**: - 8 - 10 Years**Skills**: - Avs, Presales, Zoom, Polycom**Posted - **31/05/2023 **Job Description**: Objective: PROFESSIONAL SKILLS: - Poly / Polycom Certified Video...

  • Av Support

    1 month ago

    Bengaluru, India Xpheno Full time

    **3 - 6 Year**: **Bangalore**: *** Experience & Eligibility: - Full-time graduate in Electronics, Computer Science, Information Technology, or related streams - Knowledge of enterprise procurement systems, IT asset data management - Relevant experience of 2 years in AV Infrastructure & 2 years in Procurement & Invoicing. - Understanding of enterprise AV...

  • Senior Cloud Engineer-AVS

    5 days ago

    Bengaluru, India Unisys Full time

    What success looks like in this role: Setting up monitoring, troubleshooting infrastructure components hosted in various cloud environments and Services primarily on AVS. Good knowledge on AVS Cloud services and Operations. Good knowledge on VMware implementation and troubleshooting for datacenter. Experience in Implementing and configuring HCX. ...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Staffing Ninja Full time

    Job Description - Manager Key AccountsTitle: Key Account ManagerLocation: BengaluruReports to: Business HeadRequirement:Qualifications: B Tech/BE Electronics/IT background/MBA MarketingCertifications in IT/Certifications in ITES/CTSExperience: Minimum 5+ years in Sales in AV IT SalesCommunication skills in Written and Spoken EnglishTechnical Certifications:...