Desktop Support L2
6 months ago
· Diagnostic services
· Scan and defragment disk drives
· Update virus definitions, scan for spyware
· Update system and application drivers
· Run battery diagnostics, report on disk drive status
· Laptop services, including
· Re-image laptops (Windows and Mac)
· Troubleshoot systems
· Training & orientation of laptops, applications
· Upgrade laptops (Windows and Mac), memory, and smart devices (Mobile devices).
· Asset recovery – computer hardware like spares can be drop off at the Tech Bar.
· User awareness services on any of the user request or any new service/application that was launched by client
· Perform proactive health check of devices that are brought to Tech Bar by the user
· Educate users on other avenues of support available to them (for e.g., chat, self-service etc.)
· Provide awareness on any outage or maintenance window that may potentially lead to downtime of service for a user Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Take ownership of customer issues reported and see problems through to resolution. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Ensure proper recording and closure of all issues. Provide prompt and accurate feedback to customers. Prepare accurate and timely reports. Follow the SLA for issues with respect to their severity.
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Desktop Support
4 months ago
Gurugram, India Virtusa Full timeDesktop Support - CREQ196137 Description Desktop Support Engineer Job responsibilities Responsible for endpoint configuration (PCs as well as mobile devices), deployment and upgrade. Responsible for deploying and supporting standard collaboration technologies such as Microsoft Teams, OneDrive, Video conferencing endpoints. Responsible for servicing...
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Desktop Support Engineer
4 weeks ago
Gurugram, India Expertia AI Full timeWe are hiring for PAN India Delhi ,Mumbai Chennai kolkatta and other Locations as well Desktop Support -L1 Desktop Support -L2 Please share your CV on komal,vaswani@solid-global.comTechnical Specialist (L2) Storage and Backup is an individual contributing role and will be responsible to provide level 2 operations support to our clients Network ,Storage and...
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Desktop Support
5 months ago
Gurugram, Haryana, India Mobile Programming LLC Full time**Job Title - Desktop Support** **Experience Level - 1+ Years** **Location - Gurgaon(Work from office)** **JD: - ** **Key Responsibilities**: - **Technical Support**: Provide first-level support for desktops, laptops, printers, and other peripherals. - **Troubleshooting**: Diagnose and resolve hardware and software issues, both in-person and...
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Desktop Support Role
5 months ago
Gurugram, Haryana, India Watsoo Express Full timeResponsibilities: **Provide technical support for desktops, laptops, printers, and peripherals.** Install, configure, and troubleshoot hardware, software, and network issues. **Document, track, and resolve support requests using a ticketing system.** Set up user accounts, permissions, and access levels. **Assist with deploying software updates and patches.**...
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Desktop Support It
5 months ago
Gurugram, Haryana, India Hella Full time**DESKTOP SUPPORT IT** Location Gurugram - Haryana, India **Pacesetting. Passionate. Together.** HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What...
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Desktop Support Engineer
4 weeks ago
Gurugram, India Gig Workplace Full timeDeliver technical assistance for desktop-related IT support.Offer desk-side support to local users and provide remote assistance as needed.Actively monitor, track, and address customer satisfaction survey responses.Demonstrate expertise in Windows support, Outlook support, Active Directory, DNS, and DHCP.Troubleshoot operating system issues and configure...
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Desktop Support Engineer
4 weeks ago
Gurugram, India Hi Tech Informatics Pvt Ltd Full timeWe are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear...
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Lead - Desktop Support
3 months ago
Gurugram, India AHEAD Full timeAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...
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Desktop Support
6 months ago
Gurugram, India 2coms Full timeGreetings from 2coms,Desktop support role opening in a leading MNC GurgaonCommunication must be goodShould be from Desktop support or Technical support backgroundShould be ready to work from officeJob Location – Gurgaon Sector 25Exp – 0-1yrInterview rounds-WalkinCommunication round (virtual)Must clear both the rounds.Requirements1. Excellent...
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Desktop Support Engineer
21 hours ago
Gurugram, India Richaco Exports Pvt. Ltd. Full timeRole Description This is a full-time on-site role as a Desktop Support Engineer located in Gurugram. Salary 22k to 25K (Expecting higher salary need not to apply) (mandatory to fill) Location Gurugram, Haryana ,Manesar, Noida Workdays Monday to Saturday Experience: IT support: 1 year (Required) Key Responsibilities Experience with Windows...
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Desktop Support Officer
6 months ago
Gurgaon, Gurugram, Haryana, India Axiom Technologies Full timeWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...
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Identity Governance and Administration
1 month ago
Gurugram, India Tata Consultancy Services Full timeRole : IGA and WAM L2 and L3 SupportLocation : Gurgaon GG7Skill-set : Web access management (WAM), Identity Governance and Administration (IGA).Mandatory Technical Skill Set :One Identity Manager AdministrationExperience of working as L2/L3 Support Engineer on One Identity Manager and Microsoft Azure ADTroubleshoot and resolve Identity issues related JML...
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Identity Governance and Administration
1 month ago
Gurugram, India Tata Consultancy Services Full timeRole : IGA and WAM L2 and L3 Support Location : Gurgaon GG7 Skill-set : Web access management (WAM), Identity Governance and Administration (IGA). Mandatory Technical Skill Set : One Identity Manager Administration Experience of working as L2/L3 Support Engineer on One Identity Manager and Microsoft Azure AD Troubleshoot and resolve Identity issues...
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Technical Support Specialist
1 week ago
Gurugram, India Publicis Re:Sources Full timeTitle Associate L2 Skills (must have) • B.Tech or other graduation in Information and technology degree is must. • Team handling experience is a must. • ITIL process knowledge • MCP certification • 24/7 environment support model. • Minimum 1 year experience in information technology or technical support • Good understanding of software/hardware...
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Technical Support Specialist
1 week ago
Gurugram, India Publicis Re:Sources Full timeTitle Associate L2 Skills (must have) • B.Tech or other graduation in Information and technology degree is must. • Team handling experience is a must. • ITIL process knowledge • MCP certification • 24/7 environment support model. • Minimum 1 year experience in information technology or technical support • Good understanding of software/hardware...
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Technical Support Specialist
1 week ago
Gurugram, India Publicis Re:Sources Full timeTitle Associate L2 Skills (must have) • B.Tech or other graduation in Information and technology degree is must. • Team handling experience is a must. • ITIL process knowledge • MCP certification • 24/7 environment support model. • Minimum 1 year experience in information technology or technical support • Good understanding of software/hardware...
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Manager IT
6 months ago
Gurugram, India Encore Capital Group Full timeAbout Us We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...
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gurugram, India Publicis Re:Sources Full timeTitle Associate L2 Skills (must have) • B.Tech or other graduation in Information and technology degree is must. • Team handling experience is a must. • ITIL process knowledge • MCP certification • 24/7 environment support model. • Minimum 1 year experience in information technology or technical support • Good understanding of software/hardware...
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IT Support Executive
6 months ago
Gurugram, Haryana, India Adsparkx Media Full timeAdsparkx is a leading Global Performance Marketing Agency headquartered in India. We have been empowering brands since 2014 helping them acquire high quality and engaging users globally via data-driven decisions. We are innovators, hustlers and ad-tech moguls/experts who function with the belief of catalyzing a disruptive change in the industry by providing...
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IT Support Engineer
2 weeks ago
Gurugram, India Intellitech IQ Consultancy Full timeTitle - IT Support Engineer (Chat & Voice processes)Work Location - GurugramExperience - 1-4 YearsJob Type - Fulltime (100% onsite - Work from office)Shifts - 24*7 Operations, Flexibility to support in US & UK shiftCTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview (Please do not apply if your Salary...