Desktop Support Role
5 months ago
Responsibilities:
**Provide technical support for desktops, laptops, printers, and peripherals.** Install, configure, and troubleshoot hardware, software, and network issues. **Document, track, and resolve support requests using a ticketing system.** Set up user accounts, permissions, and access levels. **Assist with deploying software updates and patches.** Educate users on hardware, software, and security best practices.
**Requirements**:
**1 year of experience in desktop support or related role.** Strong knowledge of Windows and macOS operating systems. **Proficient in troubleshooting hardware, software, and network issues.** Excellent communication, problem-solving, and customer service skills.
Profile:
- Desktop Support
Company:
- Rapidsoft technologies
Experience:
- 06 months - 02 years
**Salary**:
- 15-22K
Location:
- Gurugram
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
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