Desktop Support Role

5 months ago


Gurugram Haryana, India Watsoo Express Full time

Responsibilities:
**Provide technical support for desktops, laptops, printers, and peripherals.** Install, configure, and troubleshoot hardware, software, and network issues. **Document, track, and resolve support requests using a ticketing system.** Set up user accounts, permissions, and access levels. **Assist with deploying software updates and patches.** Educate users on hardware, software, and security best practices.

**Requirements**:
**1 year of experience in desktop support or related role.** Strong knowledge of Windows and macOS operating systems. **Proficient in troubleshooting hardware, software, and network issues.** Excellent communication, problem-solving, and customer service skills.

Profile:

- Desktop Support

Company:

- Rapidsoft technologies

Experience:

- 06 months - 02 years

**Salary**:

- 15-22K

Location:

- Gurugram

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person


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