Assistant Manager

2 months ago

Chennai, India NOVOTEL Full time
Job Description

  • To monitor and analyze staff training needs, oversee and implement all brand specific, corporate, hotel and departmental training programs and to implement strategies for organizational development of Ibis Styles Goa.
  • Conducting Training needs analysis for the hotel twice a year
  • Creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
  • Initiate, co-ordinate, execute and follow-up on all training activities within the hotel
  • Ensure coordination and delivery of training programs of all internal providers
  • Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
  • Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
  • Provide support and development of Departmental Trainers as required
  • Design and Implement effective processes and tools for learning evaluation and reporting
  • Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
  • Negotiate, oversee and follow up on learning facilitated by external providers
  • Update training information, maintain accurate records of activities and participant information
  • Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
  • Prepare monthly forecasts of training related expenses
  • Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
  • Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues
  • Develop and conduct trainings to build a base of internal quality assessors
  • To design and implement succession planning frameworks for all departments
  • Developing and implementing organizational improvement strategies to drive Employee Engagement

 


Qualifications

Your experience and skills include:

  • Degree in Hotel/Human Resources Management or its equivalent
  • Certificate or Diploma in L&D practice
  • Working knowledge of Excel, MS Word, PowerPoint & Publisher
  • Minimum 3 – 5 years Learning & Development experience in the Hospitality Industry.
  • Solid communication skills, both written & verbal
  • A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization
  • Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities
  • Strong organizational skills, works well on their own, able to set and meet deadlines with quality results


Additional Information

Your team and working environment:

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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