Training Manager

3 days ago


Sany, India Acme Services Private Limited Full time
JobDescription: On a typical day you will drive thefollowing :
1. Training ModulesDevelopment: Design implement and continuously improve trainingprograms for retail staff including product knowledge salestechniques new
product launches customer service skillsand brand standards.
2. Training Delivery: Conductengaging and informative training sessions for new hires andexisting staff both inperson classroom and virtually ensuringconsistent and effective communication of key concepts.
3. Training Materials: Develop adapt and maintain a library oftraining materials including presentations videos manuals andonline resources to support ongoing
learning anddevelopment.
4. Assessment and Evaluation: Establishmetrics to measure the effectiveness of training initiatives suchas sales performance assessments customer satisfaction and employeefeedback and adjust programs as needed to drive results. Createmonthly L&D MIS to keep track on team performance and staffproductivity. Keep a tab on sales kpis conversions Average ordervalue UPT draw training interventions accordingly.
5.Collaboration: Partner with crossfunctional teams includingoperations marketing product development and Brand Teams to aligntraining objectives with business goals and ensure a cohesive brandexperience. Support Talent Management initiatives (developmentplanning management/leadership training).
6. Leadershipand Coaching: Provide guidance support and mentorship to storemanagers Beauty Advisors and trainers empowering them to facilitatetraining sessions and drive continuous improvement within theirteams.
7. Compliance: Stay informed about industryregulations product updates best practices and companypolicies.
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