Customer Support Executive

1 month ago


Mumbai Suburban, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time



Job Overview


We are seeking a passionate and talented Customer Support Executive (Fresher) to join our team at Vibrant Staffing Solutions Pvt Ltd. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Navi Mumbai, Maharashtra, India.


Qualifications and Skills


  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to handle customer complaints with empathy and professionalism
  • Good interpersonal skills and the ability to work effectively in a team
  • Basic computer knowledge and familiarity with customer service software
  • Ability to multi-task, prioritize, and manage time effectively
  • High level of patience and a positive attitude
  • Willingness to learn and adapt to new technologies and processes


Roles and Responsibilities


  • Handle inbound and outbound customer calls professionally
  • Provide prompt and accurate responses to customer inquiries
  • Resolve customer complaints/issues in a timely manner
  • Maintain a high level of customer satisfaction
  • Collaborate with internal teams to address customer needs and concerns
  • Update customer information in the database
  • Follow up with customers to ensure their issues are resolved
  • Adhere to company policies and procedures
  • Meet targets for customer satisfaction and resolution


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Mumbai Suburban, India New Horizon Full time

    Company OverviewA reputed IT company into Product sale based at Malad in Mumbai needs multiple Technical Support Execuitve.Job OverviewWe are seeking a highly skilled Technical Support Executive to join our client. As a Technical Support Executive, you will be responsible for providing technical assistance and support to our clients. This role requires...


  • Mumbai Suburban, India AideWiser SolTek Full time

    Job DescriptionRole - Customer Support ExecutiveLocation - Mumbai (Andheri)Experience - 2 to 6 YearsResponsibilitiesEnhance Customer Experience Via Delight ChannelsRespond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers about new features and functionalitiesData...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    ResponsibilitiesAs aCustomer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...


  • Mumbai, India MiDigiWorld Full time

    Harvest Online LLP under the brand name MIDIGIWORLD is an online live interactive training platform for upscaling skills and hobbies. With over 15 years of experience in training and development, we have put our steps towards online interactive training methodology. With a vision to inspire and create exceptional learning experiences with a live training...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    ResponsibilitiesAs a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...


  • Mumbai Suburban, India ODeX Global Full time

    Requirement:-1. Proven experience in customer service management, preferably in the shipping or logistics industry.2. Strong leadership skills with the ability to inspire and motivate teams to achieve goals.3. Excellent communication and interpersonal skills, with proficiency in English4. Strategic thinker with the ability to analyze data, identify trends,...


  • Mumbai, India MICM NET SOLUTIONS PVT. LTD. Full time

    MICM Net Solutions Pvt. Ltd. is one of India's leading Educational ERP software company seeking for dynamic individuals to join our Customer Support team. If you're passionate about providing exceptional support and want to grow in a fast-paced environment, we want to hear from you! Position: Customer Support Executive Company : MICM Net...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    ResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    ResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Responsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Responsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...


  • Mumbai, India Talent Corner HR Services Private Limited Full time

    **Job Title - Customer Support Executive** **Industry - Healthcare/Wellness** **CTC- 3 to 3.6 lpa** **Work Experience - Min. 1-2 Years of Experience in Customer support, Operations support.** **Educational Qualification: - Any Graduate Degree** **Job Description: - ** - Resolving customer complaints, grievances, or queries to the best possible outcome...


  • Mumbai, India Ketto Full time

    Job Title: Executive - Customer Support Summary: Roles and Responsibilities: - Respond to customer inquiries and provide timely and accurate resolutions to their issues or concerns. - Handle customer complaints and ensure they are resolved in a professional and satisfactory manner. - Collaborate with cross-functional teams to address customer needs and...


  • Mumbai, Maharashtra, India MEDDIRECT Full time

    Company Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...


  • Mumbai, Maharashtra, India The Sleep Company Full time

    **We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...


  • Mumbai, India Ketto Full time

    Job Title: Executive - Customer Support Summary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy while interacting with customers. 4. Collaborate...


  • Mumbai, India I2E Consulting Pvt Ltd. Full time

    Job Profile: Job Title: Customer Support Executive with Zoho One CRM ExpertiseWork timings rotational shift ( rotational shifts: 6 am 3 pm, 2 pm- 11 pm, 10 pm-7 am) -Mon-Sat (6 days a week)Job Description:We are seeking a highly motivated and experienced Customer Support Executive with a strong background in Zoho One CRM to lead our customer support team....


  • Mumbai, India MICM NET SOLUTIONS PVT. LTD. Full time

    MICM Net Solutions Pvt. Ltd. is one of India's leading Educational ERP software company seeking for dynamic individuals to join our Customer Support team. If you're passionate about providing exceptional support and want to grow in a fast-paced environment, we want to hear from you! Position: Customer Support Executive Company : MICM Net...


  • Mumbai, India MICM NET SOLUTIONS PVT. LTD. Full time

    MICM Net Solutions Pvt. Ltd. is one of India's leading Educational ERP software company seeking for dynamic individuals to join our Customer Support team. If you're passionate about providing exceptional support and want to grow in a fast-paced environment, we want to hear from you!Position: Customer Support ExecutiveCompany: MICM Net Solutions Pvt....