Customer Support Executive

5 months ago


Mumbai, India Talent Corner HR Services Private Limited Full time

**Job Title
- Customer Support Executive**

**Industry
- Healthcare/Wellness**

**CTC- 3 to 3.6 lpa**

**Work Experience
- Min. 1-2 Years of Experience in Customer support, Operations support.**

**Educational Qualification:

- Any Graduate Degree**

**Job Description:

- **
- Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner
- Conducting any customer satisfaction survey, calling customers for feedback on their overall experience, etc
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Communicating effectively, empathetically, and in a professional manner with the customer
- Maintaining records, reports and other correspondence to measure customer satisfaction
- Managing payments, delivery and of customers orders whenever needed
- Support other verticals and departments for day-to-day co-ordinations.
- Will also provide assistance in vendor support activities during the vendor onboarding documentation process and coordination.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift



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