Customer Service Executive

1 month ago


Mumbai Suburban, India AideWiser SolTek Full time

Job Description

Role - Customer Support Executive

Location - Mumbai (Andheri)

Experience - 2 to 6 Years

Responsibilities

  • Enhance Customer Experience Via Delight Channels
  • Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers about new features and functionalities
  • Data Maintenance & Reporting Freshdesk or Zendesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)
  • Good communication skills Fair analytical skills Energetic Operational excellence
  • Experience up to 2 years Customer Chat Support Specialist
  • Startup Experience Required

Job Type: Full-time



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