Customer Service
2 months ago
Roles & Responsibilities
- Good Command in telephonic Communication with Fluent English and a, customer service experience.
- To look after the whole gamut of CRM function.
- Acts as a single point of contact for clients right from design confirmation until handing over
. - Handling Customer Interaction via e-mails, phone calls.
- Maintaining the track sheet. Updating the project status on a regular basis
- Implementation of the process laid down for dealing with customers, ensuring timely response to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.
Education and Experience
- The candidate should possess excellent verbal and written communication skills.
- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.
- Experience required Minimum 6month
- Experience in Customer service handling Inbound calls
- Good knowledge of basic computer applications
- She must be well versed in Phone collections , retention and Escalation Handling.
- Candidate having good communication in English and presentable personality is required:
- Languages to be known - Malayalam , Punjabi , Tulu , Kannada , Gujarati , Bengali
- Only Female Candidates required.
- Walk in interview -
- Date - 22nd Oct 2024 to 26th Oct 2024
Venue - Interface Building, 16, A wing/3rd Floor ( Bizdent Devices pvt ltd ) Mindspace, Malad West, Mumbai, Maharashtra 400064]
- Landmark : Above Starbucks
-
Customer Service Representative
2 months ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
-
Customer Service Support Manager
1 month ago
Mumbai Suburban, India ODeX Global Full timeRequirement:-1. Proven experience in customer service management, preferably in the shipping or logistics industry.2. Strong leadership skills with the ability to inspire and motivate teams to achieve goals.3. Excellent communication and interpersonal skills, with proficiency in English4. Strategic thinker with the ability to analyze data, identify trends,...
-
Customer Service
6 months ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service
6 months ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Representative
4 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Bpo Customer Service
7 days ago
Sanpada, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...
-
Bpo Customer Service
1 month ago
CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...
-
Customer Service Executive
6 months ago
Mumbai, India Talent Corner HR Service Ltd Full timeWe have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...
-
Bpo Customer Service
2 weeks ago
CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...
-
Customer Assistant
2 months ago
Mumbai, Maharashtra, India Insight Customer Call Solutions Full timeWe are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...
-
Customer Service Executive
1 month ago
Mumbai Suburban, India AideWiser SolTek Full timeJob DescriptionRole - Customer Support ExecutiveLocation - Mumbai (Andheri)Experience - 2 to 6 YearsResponsibilitiesEnhance Customer Experience Via Delight ChannelsRespond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers about new features and functionalitiesData...
-
Customer Service Representative
5 months ago
Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeUrgent hiring for Customer Service Associate Excellent communication Skills US Process Customer Service HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided Work From Office Only Monthly Incentives **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...
-
Bpo Customer Service Navi Mumbai
6 months ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...
-
Bpo Customer Service Navi Mumbai
6 months ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with good comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are...
-
Customer Service Representative
6 months ago
Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeUrgent hiring for Customer Service Associate Excellent communication Skills HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift - US shift Supplemental pay types: -...
-
Customer Service Executive
4 weeks ago
Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time**Designation - Senior Customer Service Associate (Voice).** **Process - Customer Service (Voice)** **Qualification - HSC** **Shifts - Rotational shifts (24/7)** **Week off-2 Rotational off** **Salary -2.4 to 4.2 Lpa** **Joining - Immediate** **Perks - Cabs facilities till hiring boundary** **Western Rail Network - Mira Road to...
-
Bpo Customer Service Navi Mumbai
6 months ago
Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...
-
Customer Service Executive
6 months ago
Ghansoli, Navi Mumbai, Maharashtra, India Aimplus Staffing Service Pvt Ltd Full timeAs an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...
-
Customer Support Executive
1 month ago
Mumbai Suburban, India VIBRANT STAFFING SOLUTIONS PVT LTD Full timeJob OverviewWe are seeking a passionate and talented Customer Support Executive (Fresher) to join our team at Vibrant Staffing Solutions Pvt Ltd. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Navi Mumbai, Maharashtra, India.Qualifications...
-
Customer Service Associate
6 months ago
Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeJob Description: 1. Location: Airoli 2. Handling Inbound calls (Customer Service) 3. Need to handle queries related to US Customers 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till...